Manage client onboarding and verification, including KYC document review and validation, as well as funding and general inquiries via email and live chat.
Guide existing clients through document resubmission and re-verification during remediation initiatives.
Identify and escalate potential risks or suspicious documentation to the appropriate teams.
Kraken is a leading cryptocurrency platform offering spot trading, margin, futures, staking, and OTC services to over 10 million individuals and institutions worldwide. Founded in 2011, the company is known for its commitment to client care and industry-leading security, with a global team focused on advancing open finance.
Own and drive core consumer-facing platform experiences including homepage, AI-powered interfaces, and market pages.
Design and optimize onboarding flows and user journeys to improve conversion and activation.
Partner with engineering, AI, and data teams to turn advanced model capabilities into valuable product experiences.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. The company operates with a small team focused on streamlining recruitment through technology.
Develop and manage a team of three Product Managers, providing clear expectations and direct feedback.
Own a meaningful area of the product portfolio, turning customer needs and market opportunities into clear priorities.
Collaborate with Design and Engineering to break big bets into small, iterative releases, and continuously improve based on feedback.
Blockworks is an information platform that provides actionable research, insights, and events for the crypto industry. As a remote-first, global team, we foster an open, inclusive, and diverse culture with a focus on career growth.
Own the KYB product strategy and roadmap for business onboarding end-to-end across multiple models.
Drive the onboarding funnel conversion, reducing time-to-verified to 48-72h and improving rejection UX.
Build the KYB API surface to enable partners to integrate in weeks and self-serve onboarding questions.
MoonPay Enterprise builds the operating system for value movement, powering how stablecoins move through financial operations for businesses. It is a high-standards, high-velocity company ranked #2 in Crypto Services and recognized as a top employer.
Own the product experience end-to-end, from roadmap to feature definition, with a focus on UX and interaction design.
Turn messy complexity into a clean, integrated UX across all modules, optimizing onboardings for higher conversion and lower dropoffs.
Work directly with the CPO to shape innovative AI products from 0 to 1 in a fast-paced startup environment.
Wing builds agentic AI for small and medium businesses globally. The company operates as a fast-moving startup within a corporate, with high autonomy and low bureaucracy.
Own product areas across insurance, payments, savings, investing, travel or other financial services.
Turn complex financial products into simple, usable customer journeys.
Launch features, monitor performance and drive iterations with data and feedback.
KIRA is a mobile-first insurance platform in Southeast Asia, expanding into spending, saving, investing, and travel. With over 20 nationalities working globally from offices and remotely, KIRA values passion, building next-generation products, and redefining financial applications for everyone.
Run personalised 1:1 onboarding sessions with new subscribers to set up portfolios and discover features.
Own the end-to-end onboarding journey, from welcome communications to follow-up and retention impact.
Capture product feedback from conversations and turn it into structured insights for Product.
Simply Wall St is the portfolio command centre for 8 million investors across 180 countries, helping everyday investors track portfolios, analyse companies, and make confident decisions. We are a profitable, fast-growing team that values real impact and career growth.
Own end-to-end onboarding for Postscript's largest, most complex customers, guiding them through list growth, campaigns, and automations to achieve strong ROI within 60-90 days.
Act as an escalation point and consistently exceed onboarding health targets, contributing to the ongoing iteration of the customer journey.
Develop deep expertise in the product, marketing technology, and cross-channel strategies, while mentoring team members and collaborating with sales and product to create a seamless onboarding experience.
Postscript is an AI messaging platform trusted by 20,000+ Shopify brands, offering SMS marketing and revenue-driving AI features. The company is fully remote since 2018, backed by Greylock and Y Combinator, and values a fun, passionate, and high-growth startup culture.
Own product areas across insurance, payments, savings, investing, travel or other financial services.
Define user problems, product scope, success metrics, roadmap and launch plans.
Work with engineering, design, data, operations, compliance and business teams.
KIRA's mission is to make money smart, reliable, and within reach for everyone, starting with a mobile-first insurance platform in Southeast Asia. They have teams worldwide with over 20 nationalities and are looking for passionate builders who care about redefining financial applications.
Lead product direction for major AI Neobank app areas, defining priorities and success metrics.
Guide PMs, designers, and engineers across multiple squads to deliver user value.
Turn regulatory and business constraints into practical product decisions with speed and clarity.
KIRA is a fintech company that built the first mobile-first insurance platform in Southeast Asia, now expanding into spending, saving, investing, and more. They have a global team of over 20 nationalities working remotely and in offices.
Own Aqua’s long-term vision, strategy, and roadmap with end-to-end accountability for product outcomes.
Lead product discovery through customer research, hypothesis validation, and experimentation.
Align cross-functional teams and communicate priorities, trade-offs, and risks to technical and executive audiences.
1inch is a DeFi ecosystem building financial freedom for everyone. They are a remote-first company with a diverse team focused on innovation and impact.
Own a vertical end-to-end, prioritizing backlog and shaping technical design with engineering.
Make hard trade-offs across correctness, speed, cost, reliability, and UX while navigating regulated constraints.
Apply AI where it earns its place and ship against external gates.
Kira is building financial tools to help people in Asia spend, save, invest, and more, starting as a mobile-first insurance platform. With over 20 nationalities, we have teams working around the world in offices and remotely, driven by a culture of passion and building next-generation products.