Install, troubleshoot, repair, and maintain Intuitive products within an assigned territory.
Provide technical support, training, and scheduled maintenance while complying with O.R. protocol and HIPAA.
Complete administrative tasks, manage inventory, and travel up to 75% to exceed customer expectations.
Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding physicians' potential to heal without constraints. It has been built by diverse great people and fosters an inclusive culture grounded in integrity, learning, and mutual respect.
Install, support, troubleshoot, repair, and maintain all Intuitive products in an assigned territory, ensuring service agreements and warranty obligations are fulfilled.
Perform scheduled maintenance, system inspections, upgrades, and field actions, while completing all associated administrative duties.
With time served, mentor junior Field Service Engineers and participate in new product introductions and continuous improvement initiatives.
Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding the potential of physicians to heal without constraints. The company fosters an inclusive culture built around diversity of thought and mutual respect, with passionate team members grounded in integrity.
Install, support, troubleshoot, repair, and maintain all Intuitive products within designated areas
Provide technical support to end-users and conduct training sessions at Intuitive facilities and hospitals
Collaborate with teams to achieve company goals and complete administrative tasks within specified timeframes
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. With nearly 30 years of history, we are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human.
Support all da Vinci® Surgical platforms and manage customer technical relations in an assigned territory.
Independently manage planned and unplanned appointments to ensure maximum system reliability and uptime guarantees.
Assess and perform repairs, provide technical training, and manage administrative duties including inventory and service contracts.
Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding the potential of physicians to heal. The company fosters an inclusive, diverse culture and invests in team members' long-term growth.
Install, integrate, and maintain Teleo's remote operation and AI systems on heavy equipment at mining and construction customer sites.
Troubleshoot mechanical, electrical, and connectivity issues, and support new vehicle, control station, and network deployments.
Perform routine maintenance, service visits, and ensure compliance with customer safety protocols while traveling 50%+.
Teleo, a Havoc company, transforms construction heavy equipment into autonomous robots for commercial and defense applications, enabling one operator to supervise multiple machines. Founded by former Lyft and Google Street View leaders and now merged with Havoc AI, the company offers a fast-paced, cross-functional environment working on cutting-edge 100,000-pound autonomous robots.
Deploy and commission robotic systems at customer sites, including installation and validation.
Perform preventative maintenance and troubleshoot mechanical, electrical, and controls issues.
Work directly with customers to maximize uptime and document field data for reliability improvements.
We build robots that go straight into real factories and warehouses to do real work with real impact. Our team of 160+ is driven by curiosity and a genuine love of building.
Perform advanced troubleshooting, repair, and maintenance of complex medical equipment at customer sites.
Lead and mentor less experienced field engineers while serving as an escalation point for customer issues.
Partner with customers and commercial teams to drive service quality and support business growth.
GE HealthCare is a global medical technology company partnering with customers to fulfill healthcare's potential through groundbreaking medical devices and care solutions. We offer a collaborative work environment with professional development and competitive compensation.
Deliver onsite and remote support to diagnose and repair complex electro-mechanical scientific instruments.
Manage scheduling, administration, and personal inventory for successful field service operations.
Collaborate with sales and field applications teams to resolve complex customer situations.
Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. The company offers an international and diverse working environment with a culture of empowerment, innovation, and belonging.
Lead the International field service organization to ensure service agreements and warranty obligations are met.
Manage and develop Field Service Engineers while driving process efficiencies and scalable business growth.
Collaborate with cross-functional teams and regional sales throughout Europe to achieve world-class customer satisfaction.
Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding the potential of physicians through intelligent technology. With over 25 years of experience and a global team, they foster an inclusive, diverse culture and invest in employees' long-term growth.
Provide expert clinical and technical support to physicians and staff during robotic surgery procedures.
Assist new users in navigating the learning curve and achieving proficiency with Intuitive systems.
Collaborate with global teams to share best practices and drive product improvements.
We are a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci system transforming care for millions of patients. We are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human.
Perform safe installation, training, troubleshooting, and repair of generators, air compressors, and related equipment.
Travel up to 80% across North America/Canada, operating service vehicles and building customer relationships.
Collaborate with engineering and manufacturing teams on product improvements and new product development.
Alliance North America is the sole North American supplier of AIRMAN generators, air compressors, and the EBOSS Hybrid Energy System. Named a 2025 Top Workplace, it fosters a culture of ownership, teamwork, and customer commitment.
Stand up the support desk with ticket intake, triage, severity tiers, and SLA framework.
Build remote diagnostics on Cortex telemetry and coordinate field service with third-party technicians.
Own fleet uptime, MTTR, and customer enablement, hiring and leading the first support and field engineers.
We build the intelligence that lets robots sense, reason, and act in the real world, moving beyond the lab and into everyday industrial settings like warehouses and factories. We are a Series B robotics company with a deployed fleet growing from around 50 cells to several hundred, and we foster a collaborative, high-ownership culture.