Je beantwoordt vragen van klanten via telefoon, e-mail en chat.
Je behandelt vragen, klachten en retouren en zoekt altijd naar een passende oplossing.
Je onderzoekt afwijkingen en schakelt waar nodig met interne afdelingen of externe vervoerders.
Farmaline, onderdeel van Redcare Pharmacy, is een online apotheek voor België, dagelijks helpend duizenden klanten met betrouwbare en persoonlijke service. Het is een internationale en snelgroeiende e-commerceorganisatie met een informele werksfeer, korte lijnen en veel ruimte voor eigen initiatief.
Provide customer support through chat, phone, and email with empathy and efficiency.
Manage customer requests, troubleshooting issues and escalating to specialized teams when necessary.
Contribute to continuous improvement by identifying recurring issues and suggesting process enhancements.
This role is listed on behalf of a partner company that provides AI-powered job matching services. The organization focuses on connecting candidates with opportunities through an automated review process and supports a mission-driven service environment.
Provide top-notch customer service via phone, email, and chat to Lively account holders.
Solve complex tasks related to all Lively products with accuracy and empathy.
Generate bug reports and handle data reconciliation through Jira.
Lively offers modern HSA and benefit solutions using user-centric design and technology. It is a remote-first company headquartered in San Francisco with employees across the US.
Handle inbound and outbound customer communications via phone, chat, social media, and email to resolve issues and maintain relationships.
Schedule delivery orders, process account updates, and perform soft collections for customers on credit hold or past due.
Support new account setup and ensure accurate account maintenance while meeting performance standards.
Ferrellgas provides propane and related services to residential, commercial, and agricultural customers across the United States. Recently recognized as one of America's Most Trustworthy Companies for 2025, the company emphasizes community involvement and supportive team culture.
Handle inbound service and reservation calls with professionalism and care.
Resolve customer requests efficiently, aiming for one-call resolution whenever possible.
Use internal tools and resources to independently assist customers.
World Travel Holdings is the nation's largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, they offer a people-focused culture with a strong commitment to employee engagement and remote work.
Responds to incoming inquiries via phone, email, and web portal, providing accurate and timely customer service.
Works as part of a team to support service delivery and maintain strong customer relationships.
Adheres to regulations and procedures to ensure privacy and safety of employee and patient information.
Sutter Health is a healthcare organization providing medical services and support to patients and communities. They are a large employer with a focus on collaborative culture and employee empowerment.
Deliver exceptional customer service across phone, chat, and email, building strong rapport and taking full ownership of issues.
Actively listen to understand root causes, communicate empathetically, and turn dissatisfied customers into loyal advocates.
Collaborate with internal teams, document interactions accurately, and contribute to continuous improvement through customer insights.
Finom is a European tech startup offering an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With around 800 employees, the company has raised $346 million and fosters an innovative, start-up culture that empowers employees to make a real impact.