Application Support Analyst II
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Role Overview:
- Location: Remote (Mexico)
- Schedule: 1st Shift (8a-5p CST); Monday through Friday
- Pay Rate: 25,000 MXN (monthly)
Your Mission as an Application Support Analyst II:
- Provide training and guidance to end‑users as needed.
- Log, track, and manage issues using the organization’s ITSM ticketing system.
- Maintain up‑to‑date knowledge of supported applications and relevant industry trends.
What You Bring to the Team:
- ITIL Foundation certification required.
- 3–5 years of experience in technical or application support.
- Bachelor’s degree in Computer Science, Information Systems, or a related field required.
Dyopath
DYOPATH is known for outstanding IT service. We bring the same dedication internally: toward each other, valuing teamwork, achievement and a L.O.V.E. philosophy— Living Our Values Every Day.