Assist customers with service inquiries during disaster relief efforts.
Learn common requests and solutions while utilizing service techniques and systems.
Escalate customer dissatisfaction to proper channels when needed.
MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across multiple industries. With over 10,000 employees and 150+ client partners, they foster a culture of learning and growth.
Lead a motivated team and volunteer leaders to execute operational goals and objectives.
Manage budgets, resources, finances, and personnel to support disaster response missions.
Build relationships with donors, partners, and volunteers to drive growth and capacity.
Team Rubicon is a disaster response organization that mobilizes military veterans and first responders to provide aid. They are a fast-growing, entrepreneurial nonprofit with a culture focused on mission-driven leadership and community impact.
Assist clients with booking, updating, and managing hotel reservations remotely.
Provide details on amenities, pricing, and availability while handling changes accurately.
Communicate professionally via phone, email, and messaging to deliver exceptional service.
Georgia DN connects travelers with hotel accommodations and reservation services. The company offers a flexible remote role with a supportive team culture and travel perks.
Assist with customer outreach calls to encourage scheduling of annual visits.
Provide accurate information, resolve problems, and document inquiry details comprehensively.
Maintain a helpful, caring, and empathetic attitude with effective verbal and written communication.
Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to various locations. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world.
Respond to customer inquiries about hazardous waste disposal, spill response, and SDS interpretation.
Assist with transportation logistics and global incident response in a fast-paced environment.
Deliver exceptional service with empathy, urgency, and professionalism while following protocol.
3E is a mission-driven company dedicated to creating a safer and more sustainable world through regulatory intelligence and AI solutions. With over 35 years of experience and a global presence, the company combines startup agility with industry leadership and a collaborative culture.
Act as the primary overnight contact for urgent situations involving international students and host families, providing crisis de-escalation and initial intervention.
Document incidents accurately, maintain detailed case notes, and coordinate with internal teams to escalate complex cases.
Support placement activities and perform administrative tasks such as data entry, file management, and system updates during overnight shifts.
This position is listed on behalf of a partner company, which manages all applications and next steps. They operate in the international student support space, matching students with host families and providing emergency support services. The company is mission-driven, with a focus on student well-being, and offers a fully remote overnight role with training and onboarding provided.
Support customers via voice and chat using Amazon Connect, delivering a positive experience through empathy and clear communication.
Resolve issues using AWS tools, accurately document interactions, and manage follow-ups in a fast-paced call center environment.
Collaborate with teammates, escalate complex issues as needed, and participate in ongoing training.
Encoura empowers students and institutions to create meaningful connections for informed decision-making. Since 1972, the company has evolved its products and services to support enrollment, research, marketing, student success, and advancement.