Serve as primary customer contact during afterhours operations, managing shipments from pickup to delivery and providing status updates.
Prepare quotes, negotiate pricing with carriers and customers, and balance competitiveness with profitability to maximize margins.
Proactively resolve shipment delays, carrier issues, and customer concerns while collaborating with internal departments for successful load execution.
TA Services moves freight and provides logistics solutions including freight brokerage, managed transportation, warehousing, fulfillment, and cross-border logistics. The company emphasizes a culture of support, challenge, and growth, with a focus on people-first values, service, safety, results, and innovation.
Answer customer inquiries with professional courtesy and exceptional service based on client instructions.
Document each inquiry into a database and verify customer information, making corrections as needed.
Actively listen to recognize opportunities to offer additional information and ensure the best customer service experience.
Senture delivers high-quality inbound and outbound customer care support for a wide range of federal, state, and commercial clients. We take pride in providing exceptional service and supporting our employees.
Monitor shipment exceptions and escalate issues to logistics managers.
Manage inbound calls and route communications to appropriate departments.
Handle external communications with carriers and clients throughout shipments.
Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions for biopharmaceutical, cell and gene therapy, reproductive medicine, and animal health markets. As part of a broader family of companies, it provides temperature-controlled supply chain expertise and employs dedicated personnel to support life and health through advanced technologies.
Maintain a positive, empathetic, and professional attitude when assisting customers via phone, chat, and email.
Resolve customer complaints and process bookings, edits, and cancellations for Moving Help services.
Coordinate with colleagues and provide feedback to improve the customer service process.
U-Haul has been serving do-it-yourself movers since 1945 by providing one-way moving equipment nationwide. As a large company with a culture focused on health and wellness, they empower team members to be the healthiest version of themselves.
Manage/perform Chemical Warfare Material (CWM) removal under FFP or CPFF contracts for USACE.
Develop complex technical approaches and competitive pricing for identification and removal of CWM or traditional munitions.
Prepare CWM workplans, manage budgets and quality, and lead field teams during removal actions.
AECOM is a global infrastructure consulting firm partnering with clients to solve complex challenges in water, environment, energy, transportation, and buildings. With over 50,000 planners, designers, engineers, scientists, and other professionals, it is a Fortune 500 company that generated $16.1 billion in revenue in fiscal year 2025.
Handle inbound and outbound calls in a call center environment, providing excellent customer service.
Assist with account access issues, password resets, and ID reactivation for clients and inspectors.
Escalate complex issues to higher-level support and identify trends to improve service delivery.
Kreative Technologies provides call center support to clients and government personnel, handling inbound and outbound calls with professionalism. The company is an equal opportunity employer committed to a diverse and inclusive workplace, though its size is not specified.
Coordinate transportation activities including scheduling, communication, and tracking shipments for on-time delivery.
Negotiate rates with carriers and troubleshoot delays or emergencies during overnight shifts.
Prepare shipment documentation and assist customer support with trailer audits and alarms.
We are a fast-moving, team-driven logistics organization committed to delivering exceptional service to our customers. We value collaboration, problem-solving, and a positive, can-do attitude, fostering a supportive culture.
Participate in a systematic review of drug consumption measurement via wastewater and serve as liaison between CDC divisions.
Assist in developing an ethical framework and technical standards for wastewater analysis for drug consumption.
Support project management including key objectives, deliverables, timelines, and stakeholder coordination.
The CDC Foundation helps the CDC save and improve lives by collaborating with partners to protect health. It is a nonprofit that has raised over $1 billion and launched over 1,000 programs since 1995, with a culture focused on mission-driven public health work.
Deliver high-quality, efficient customer service through daily engagement and strategic management of relationships with healthcare partners.
Support daily operations of the Remote Delivery program, including inventory, delivery, and maintenance of product PAR levels on a set route schedule.
Respond promptly and professionally to customer inquiries and service requests, and promote program growth by recommending additional services.
Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering advanced O&P solutions and clinically differentiated programs. With 160 years of clinical excellence and a nationwide presence, the company focuses on helping people achieve new levels of mobility and freedom.
Answer high volume incoming calls from AAA members needing roadside assistance, providing empathetic and accurate service.
Accurately input member location and vehicle details using internal systems and online mapping tools.
Identify situations requiring special handling and prioritize service based on member needs.
AAA Club Alliance provides roadside assistance and travel services to its members. With nearly 7.4 million members across 13 states and Washington, D.C., the company offers a supportive team environment and comprehensive benefits.
Lead a motivated team and volunteer leaders to execute operational goals and objectives.
Manage budgets, resources, finances, and personnel to support disaster response missions.
Build relationships with donors, partners, and volunteers to drive growth and capacity.
Team Rubicon is a disaster response organization that mobilizes military veterans and first responders to provide aid. They are a fast-growing, entrepreneurial nonprofit with a culture focused on mission-driven leadership and community impact.
Assist customers with service inquiries and learn common requests and solutions to improve their experience.
Utilize service techniques and systems to provide exceptional solutions to simple requests.
Escalate customer dissatisfaction to proper channels and maintain a positive, driven approach.
MCI is a leading Business Process Outsourcing company specializing in tailored solutions for diverse client needs. With over 10,000 talented employees across multiple global locations, MCI focuses on innovation and delivering exceptional customer experiences.
Prepare environmental compliance reports including annual air emissions inventory, hazardous waste reports, Tier II reports, and TRI reports.
Develop environmental plans such as SPCC Plans, Stormwater Pollution Prevention Plans, and Slug Discharge Control Plans.
Conduct Phase I Environmental Site Assessments and prepare permit applications for air emissions, wastewater, and stormwater discharges.
Geosyntec is an innovative international engineering and consulting firm that serves private and public-sector clients with environmental, natural resources, and civil infrastructure solutions. The company is ranked by ENR as a top environmental engineering design firm and is known for its technical leadership and exceptional client service, offering competitive pay and benefits to its employees.
Support planning and execution of multinational exercises and workshops related to disaster management and humanitarian assistance.
Develop training materials, deliver presentations, and facilitate discussions for military and civilian audiences.
Provide subject matter expertise on disaster management and humanitarian operations, and produce operational products like handbooks and after-action reports.
Nakupuna Consulting provides support to the Center for Excellence in Disaster Management and Humanitarian Assistance (CFE-DM). They offer eligible employees a comprehensive benefits package including medical, dental, and vision insurance as well as a 401(k) retirement plan.
Manages essential administrative and clinical-adjacent functions such as medication prior authorizations and scheduling.
Ensures tasks comply with organizational standards and regulatory requirements to promote a seamless care experience.
Supports clinical and operational scheduling and provides flexible administrative support to Care Teams.
This organization provides operational support for healthcare member care. They focus on ensuring accuracy and efficiency in workflows like prior authorizations and toxicology result entry.
Install, service, or upgrade equipment onsite at customer locations.
Diagnose technical issues and troubleshoot problems to ensure equipment functionality.
Provide training and guidance to customers on proper operation and maintenance.
Quadient supports businesses of all sizes in digital transformation, unlocking operational efficiency with secure automation. With diverse teams and a focus on innovation, Quadient offers a collaborative culture.
Configure Pre-Planning, Responder, Hydrants, and Command modules for fire and EMS agencies.
Partner with Implementation Managers to deliver milestones and maintain project documentation.
Provide on-call complex-configuration support and contribute to Enterprise engagements.
First Due provides fire and EMS agencies with transformative software solutions to prevent first responder injury or death. They offer a fully remote work environment and a comprehensive benefits package.
Perform accurate data entry into the Transportation Management System (TMS) and maintain shipment records.
Evolve into load management, track and trace, and carrier communication for freight brokerage operations.
Ensure documentation like Bills of Lading and Proofs of Delivery are collected and processed timely.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US and UK. They operate as a remote staffing agency for various business support roles.
Provide after-hours support in a fast-paced remote environment, addressing breakdowns and incidents promptly.
Blair Logistics, a PS Logistics Company, is a fast-growing, people-oriented trucking company founded in 2009, now with over 600 owner operators and 750+ trailers. They target experienced professionals and partner with top universities to stay on the cutting edge of transportation.
Provide excellent customer service via phone and remote technical support.
Troubleshoot and configure PCs, printers, peripherals, and network equipment.
Perform maintenance tasks and provide ongoing user training and self-fix solutions.
Darkhorse Tech provides comprehensive Dental-Specific IT services including managed support, startup projects, and software/hardware sales. Servicing roughly 1400 clients nationwide, we focus on building relationship-focused partnerships with our clients.