Source Job

• Respond to client inquiries and provide timely, professional support
• Coordinate and manage service-related requests using established processes
• Maintain organized records of client interactions and support activity

We provide client communications and support coordination services. Our remote team offers a structured, service-focused environment with opportunities for growth and a supportive culture.

• Respond promptly to customer inquiries via phone, email, and chat platforms
• Assist with booking confirmations, travel changes, and general service questions
• Resolve customer concerns with professionalism and efficiency

We are a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. Our team is supportive and travel-focused, offering a fully remote and flexible work environment with opportunities for growth.

• Respond to client inquiries and provide timely, professional support
• Coordinate scheduling, reservations, and service requests accurately
• Maintain client records and ensure resolution of open requests

Aisles & Abroad is a company focused on the travel, hospitality, and event-related services. The company offers a supportive and collaborative team environment with flexible remote work and opportunities for growth.

• Manage high-volume inbound and outbound calls professionally, scheduling appointments and assisting patients.
• Verify patient information, document interactions, and escalate complex issues while following HIPAA regulations.
• Collaborate with clinical and administrative teams to ensure seamless patient experience and meet performance goals.

C2Q Health Solutions offers management services tailored to healthcare providers, drawing on leadership experience in administrative solutions for managed long-term care, home care, and community health plans. The company supports organizational growth with a range of functions, operating as a remote team.

• Handle up to eight new cases per day across email, phone, chat, and self-service portal.
• Take inbound phone calls in English, troubleshoot live, and occasionally use video calls to resolve issues.
• Learn the e-billing application end-to-end and get certified to administer the platform.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. The company serves 20,000 clients globally, including 30% of the Fortune 500, and fosters a close-knit, diverse culture blending entrepreneurial spirit with enterprise investment.

• Serve as the primary client contact via email, phone, and chat, providing timely and empathetic support.
• Manage client data in CRM systems, track support KPIs, and generate reports to optimize operations.
• Troubleshoot inquiries, handle billing questions, and collaborate cross-functionally to resolve issues.

Citiside Property Management handles off-site management for investors with portfolios of homes and multi-unit apartments. They emphasize core values of trust, being a go-getter, and transparency, and operate with a dedicated team.

• Serve as a point of contact for client inquiries and support requests
• Provide clear communication and maintain accurate records of client interactions
• Monitor tasks and ensure timely responses and resolutions in a remote setting

Aisles & Abroad is a travel and event-related services company that supports client communications and coordination tasks. They are a small to medium-sized organization with a supportive, collaborative team culture focused on growth and performance.

• Serve as overflow support for multiple practices by answering and triaging incoming calls and messages from patients and stakeholders.
• Support patient scheduling and follow-up, including no-show and cancellation tasks, and schedule reshuffles when needed.
• Handle central communications intake and respond to voicemail and after-hours messages.

Diana Health is a network of modern women’s health practices partnering with hospitals to transform maternity and women's healthcare. They are an interdisciplinary team with strong collaborative care and operational support, focused on continuous learning and improvement.

• Handle incoming calls and provide professional communication in English and Russian to patients, caregivers, and staff.
• Assist with scheduling, data entry, and administrative coordination to support daily office operations.
• Document interactions accurately, manage time-sensitive matters, and maintain organized records following company procedures.

Special Touch Home Care is a New York Licensed Home Care Services Agency providing compassionate, personalized home care services. With over 40 years of experience, the company emphasizes a culture of meaningful work and professional growth.

• Support customers via voice and chat using Amazon Connect, delivering a positive experience through empathy and clear communication.
• Resolve issues using AWS tools, accurately document interactions, and manage follow-ups in a fast-paced call center environment.
• Collaborate with teammates, escalate complex issues as needed, and participate in ongoing training.

Encoura empowers students and institutions to create meaningful connections for informed decision-making. Since 1972, the company has evolved its products and services to support enrollment, research, marketing, student success, and advancement.

• Manage client workflows and tasks in Dubsado CRM for bridal clients.
• Handle email communication and customer service for brides throughout their journey.
• Perform invoicing and bookings management using Asana and Slack.

Wing is a company on a mission to redefine the future of work, offering a one-stop shop for companies to build world-class teams and automate operations. It is a remote-first organization with a supportive culture and opportunities for growth.

• Answer incoming calls from clients in a professional and courteous manner.
• Follow up with customers regarding inquiries, appointments, and ongoing requests.
• Prepare and send estimates accurately and in a timely manner.

We are a company providing customer service solutions. We are a supportive team offering long-term remote opportunities and professional growth.

• Provide professional customer support through phone, email, and other communication channels.
• Maintain accurate customer and financial records and assist with billing, reconciliation, and payment processing.
• Collaborate with internal teams to resolve customer and operational matters and identify opportunities for improvement.

• Serve as the vigilant guardian of operational integrity after hours, detecting alerts and relaying critical information to on-call engineers.
• Maintain a reliable communication bridge ensuring immediate response for user safety and success.
• Work night shifts (21:00 to 09:00, up to 15 shifts per month) with absolute precision and responsibility.

ARX is a dual-use technology company specializing in autonomous unmanned systems and sensors for the European defence sector. Our team is rapidly expanding and operates in a dynamic, creative, and highly energetic culture focused on developing autonomous systems for life-or-death situations.

• Provide online support for client inquiries related to reservations and scheduling.
• Assist with coordination of hospitality-related services including accommodations and arrangements.
• Maintain accurate client records and reservation details in internal systems.

The company provides online hospitality support coordination services. It offers a structured and supportive team environment with training and resources.

• Provides front desk support and customer service for the Admissions Department.
• Assists with pre-screening and pre-qualifying potential students to ensure smooth admissions processing.
• Performs clerical, data entry, and record-keeping tasks while maintaining confidentiality.

American Career College has educated students for careers in healthcare for over 40 years. The company has a collaborative, student-centric culture focused on professional growth.

• Engage with workplace customers over voice and email to resolve shift, payment, and platform-related issues.
• Navigate tools like Zendesk and the Clipboard portal to investigate cases and maintain accurate documentation.
• Work cross-functionally with teams such as Billing and Account Management to ensure effective issue resolution.

Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces, aiming to uplift communities. Founded in 2016, they are a remote-first team of over 1,000 people, a top Y-Combinator company, profitable since 2022, and rapidly expanding in healthcare staffing.

• Respond promptly to customer inquiries via phone, email, and chat, ensuring positive experiences.
• Resolve complaints by identifying root causes and offering appropriate solutions.
• Document interactions in CRM and collaborate with internal teams to escalate issues.

The company provides customer service solutions and seeks a customer support representative to join their team. They are an equal opportunity employer committed to fostering an inclusive workplace where all individuals are valued and respected.

• Provide a positive first impression to all callers and prospective clients by managing incoming calls and scheduling consultations efficiently.
• Maintain clear and organized communication records, ensuring accurate calendar management and prompt forwarding of calls.
• Demonstrate strong organizational and multitasking abilities while working independently and as part of a team in a fast-paced environment.

Job Duck connects talented, culturally diverse individuals with rewarding remote job opportunities at US-based companies. They are a lifestyle company that earned the Great Place to Work Certification every year since 2022, fostering a fantastic and supportive culture.

• Help clients over the phone and email with login, navigation, and task execution.
• Train clients on system features, searches, exports, and advanced tools.
• Fulfill account management requests such as account creations and project access.

Consilio is the global leader in legal consulting and services within the eDiscovery industry. Their worldwide professionals bring expertise and a commitment to serve every engagement, partnering with clients to develop creative solutions.