Lifecycle Value Manager (Enterprise Customer Success/ Expansion)

The Role:

• As one of the first Lifecycle Value Managers in EMEA, you’ll help build Everpure’s new post-sale value management function in the UK.
• You’ll own a focused portfolio of 12–20 enterprise accounts, turning adoption and capacity activation into measurable retention and expansion.
• Working with UK theatre leaders, AEs, SEs, and customer executives, you’ll connect Platform capabilities to business priorities.

What You'll Do:

• Own proactive value strategies for 12–20 enterprise accounts, prioritising adoption, utilisation, capacity activation, and customer outcomes.
• Partner with AEs and SEs to align customer stakeholders around business priorities and convert realised value into retention and expansion.
• Lead early intervention when adoption or utilisation falls behind, coordinating specialist teams to remove blockers.

What You Bring:

• Builds trusted relationships by listening first and influencing senior stakeholders through complex situations.
• Owns an enterprise book of business and applies customer ecosystem insight to connect decisions to business value.
• Demonstrates post-sale commercial judgment by identifying expansion paths and leading value conversations.