Own proactive value strategies for 12-20 enterprise accounts, prioritising adoption, utilisation, and customer outcomes.
Partner with AEs, SEs, and customer executives to align stakeholders around business priorities and drive retention and expansion.
Lead early intervention when adoption falls behind, coordinating specialist teams to remove blockers and sustain momentum.
Everpure is a data platform company serving hyperscalers and AI ecosystem, evolved from a storage pioneer. With $3.7B revenue and recognized as a Fortune Best Workplace in Technology, it fosters innovation and team collaboration.
Lead adoption and value realization for CoLab's largest global customers, driving change across engineering teams.
Own customer value plans, from onboarding to measurable business outcomes tied to customer goals.
Partner with Sales, CSEs, and FDEs to expand usage, secure renewals, and mitigate risk.
CoLab builds AI that helps mechanical engineering teams bring products to market faster by capturing the rationale behind design reviews. Backed by a $72M Series C and a team of 250+, it's a fast-growing company named to Deloitte's Fast 500.
Own a portfolio of high-value enterprise accounts as their primary point of contact and advocate.
Drive revenue retention and expansion through long-term success strategies and executive business reviews.
Manage escalations end-to-end, spot at-risk accounts early, and turn successful clients into references.
Traild is a high-growth SaaS company combining AI, automation, and payments infrastructure to power B2B finance. They have a world-class culture (eNPS 68) and are building the infrastructure behind modern finance.
Own and manage a portfolio of enterprise customers as the primary relationship lead across deployment, adoption, renewal, and expansion.
Drive product adoption and time-to-value while partnering with Sales, Product, Engineering, and Professional Services to align technology with business outcomes.
Lead executive-level reviews, manage retention risks, and identify expansion opportunities to grow ARR and customer loyalty.
Our partner provides advanced data management solutions, helping enterprises maximize value from data quality, governance, observability, and analytics. They foster a remote-first, collaborative culture focused on innovation, data-driven decision-making, and professional growth.
Own a portfolio of top enterprise accounts, driving value, adoption, and renewal.
Build executive relationships and lead business reviews that tie Netomi's AI platform to outcomes.
Own renewals, forecast accuracy, and expansion discovery with Account Management.
Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, it helps enterprises drive efficiency and deliver higher quality customer experiences.
Own the commercial cycle for renewals and expansion within existing enterprise accounts.
Navigate large, siloed organizations and align stakeholders for renewal and expansion sales.
Serve as the executive-facing commercial leader translating AI capabilities into business value.
We are the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, we are a growing company helping enterprises drive efficiency and lower costs through AI automation.
Drive growth and retention across enterprise accounts, owning the complete customer lifecycle from onboarding through renewal and expansion.
Lead end-to-end onboarding for new enterprise clients, coordinating cross-functional teams and ensuring seamless program launches.
Drive revenue growth through strategic upsell and cross-sell initiatives, managing contract negotiations and securing long-term partnerships.
Tremendous is a global platform for businesses to send thousands of payouts via gift cards and money, trusted by 20,000 organizations like Atlassian and MIT. The company is profitable and growing without outside investors, with a fully remote, high-documentation, low-meeting culture and an employee NPS in the high 80s.
Build strong relationships with our customers in the enterprise category
Evaluate risk management for each customer and proactively strive for value propositions and utilize best practices to drive retention
Align with the Customer Success organization and Expand Team to support initiatives to grow and expand existing accounts through adoption, cross-sell, and upsell opportunities
AlertMedia provides threat intelligence, emergency communication, and travel risk management solutions to help organizations protect people and businesses through all phases of an emergency. They support thousands of leading companies globally and have been named a Best Places to Work for 10 years, fostering a collaborative and inclusive culture.
Own a portfolio of 20-30 enterprise accounts, driving adoption, retention, and expansion.
Lead onboarding through renewals, including commercial negotiations and success planning.
Collaborate with engineering and product teams to align customer goals and improve experiences.
A fast-growing technology company providing innovative cloud development solutions and an AI-driven environment. The company fosters a collaborative, inclusive culture with an internationally distributed team and startup-like pace.
Manage a portfolio of approximately 30 enterprise accounts across EMEA as the primary post-sales contact.
Guide customers through onboarding, adoption, and renewal while translating product usage into measurable business outcomes.
Monitor account health, identify risks, and coordinate solutions across internal teams to drive retention and expansion.
They are a fast-growing, remote-first technology company focused on helping businesses unlock the potential of automation and AI-powered workflows. The culture emphasizes transparency, collaboration, and continuous learning, with a distributed team across Europe and regular off-sites.
Partner with initial customers to drive product value and build trusted advisor relationships with executive sponsors.
Evolve the customer onboarding strategy and collaborate cross-functionally to translate business needs into solutions.
Drive adoption, engagement, and growth by helping customers achieve transformational goals in partnership with Moveworks.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own renewals and retention across ~80 enterprise accounts, protecting a strong retention base.
Drive expansion through new modules and new sites, shifting from inbound-led demand to proactive outreach.
Build multi-threaded relationships from plant-level users to VP and C-suite, partnering with Implementation, Support, and Product to manage churn risk.
IntellaQuest builds QMS and EHS software for regulated industrial organizations, trusted by manufacturers like Honda and Shell. Backed by Alpine Investors as part of ASG, it's connected to a community of SaaS companies focused on people and data.
Own customer onboarding, adoption, and success by creating success plans and guiding implementation.
Proactively identify churn risk, build mitigation strategies, and coordinate account teams to drive outcomes.
Act as a trusted advisor and champion builder, uncover expansion opportunities, and own renewals.
LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture.
Own end-to-end relationships for 8-10 strategic enterprise merchants, driving retention, expansion, and profitability.
Develop and execute account plans, build multi-threaded executive relationships, and lead complex renewals and upsells.
Partner with cross-functional teams to translate performance data into business cases and deliver measurable customer value.
Signifyd provides AI-powered fraud protection for online retailers, helping them approve more orders and reduce risk. Trusted by thousands of merchants globally, it processes billions of transactions yearly with a values-driven culture.
Develop and execute customer success strategy to drive retention, adoption, and long-term value.
Lead strategic account planning, executive engagement, and revenue expansion with Sales.
Scale a high-performing organization, champion AI adoption, and use data to optimize success.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. We surpassed $3B in revenue as a public benefit corporation balancing customer, employee, society, and investor interests.
Manage a portfolio of mid-market and enterprise accounts, driving renewals and identifying expansion opportunities.
Forecast renewal and expansion pipeline with data-driven methodology and maintain CRM hygiene.
Build multi-threaded relationships, partner with Customer Success and Sales, and own commercial negotiations.
Customer.io helps over 9,000 companies send billions of automated emails, push notifications, in-app messages, and SMS daily. They are a mid-sized, growth-oriented tech company that values empathy, transparency, and responsibility.
Serve as strategic partner and customer advocate for a portfolio of high-value Mid-Market and Enterprise customers, driving adoption and mitigating churn risk.
Lead implementation shadow-management and seamless Go-Live handoff, co-create Mutual Success Plans, and facilitate Executive Business Reviews to showcase value.
Collaborate cross-functionally to identify expansion opportunities, mentor team members, and contribute to operational excellence through playbooks and best practices.
Deputy is a global SaaS workforce management company that provides a platform to manage scheduling, time tracking, and communication for hourly workers. Serving over 1.5 million workers and 375,000 workplaces across 100+ countries, the company has a remote-first culture and is backed by top investors.
Serve as the post-sales point of contact for enterprise accounts, guiding customers through onboarding, adoption, and renewal.
Build joint success plans focused on AI adoption and business outcomes, and lead Executive Business Reviews that document ROI.
Monitor account health and risk signals, qualify expansion opportunities, and partner with Account Executives on growth.
Airtable helps organizations build the applications and workflows they need to run their most important business processes, without being constrained by off-the-shelf software. With over 500,000 organizations including 80% of the Fortune 100, Airtable offers a flexible platform combining a relational database, custom applications, automations, and AI.
Own the full CRM lifecycle, from onboarding and first purchase to retention and reactivation, turning CRM into a major revenue channel.
Use behavioral data to uncover growth opportunities, run experiments, and scale what works across email, push, in-product, and promotions.
Work directly with Product, Data, Engineering, and Creative to improve tooling, tracking, messaging, and reporting behind the channel.
EverAI is building the future of AI companionship, with a flagship AI platform and proprietary moderation system EverGuard. The company is a fully remote team of about 100 people, with a culture of ownership, velocity, and radical creativity.
Manage complex onboarding of 100+ accounts simultaneously, collaborating with internal and external stakeholders to streamline processes.
Serve as primary representative for assigned accounts, ensuring seamless communication and satisfaction with executives and C-suite leaders.
Drive growth and strategic partnerships through customer meetings, quarterly reviews, and cross-functional collaboration.
iRhythm is a leading digital healthcare company that creates trusted solutions to detect, predict, and prevent disease using wearable biosensors and cloud-based data analytics. The company is rapidly growing and values collaboration, innovation, and a commitment to patient care.