Own the owner lifecycle marketing program end-to-end, from strategy and journey building to platform execution and performance.
Lead the migration of owner communications to Customer.io and map tailored journeys for Core, Plus, and Pro owner segments.
Drive qualified lead conversion and six-month owner retention through analytics, A/B testing, and cross-functional partnership.
Evolve is a vacation rental platform on a mission to make vacation rental easy for everyone. With a high-performing, customer-obsessed team, the company fosters a culture of curiosity, communication, and accountability.
Own the lifecycle communication program end-to-end across onboarding, adoption, retention, and expansion, from strategy through copy, build, launch, and iteration.
Design behavior-based segmentation and triggers using product usage and health signals to deliver the right message at the right time.
Partner with Marketing, Product, and customer-facing teams to coordinate campaigns, support launches, and pilot agentic customer success approaches.
Mixpanel is a product intelligence and analytics platform that helps companies understand how people use their products. It serves over 29,000 customers and is backed by prominent investors, with a culture focused on bold bets, innovation, and customer success.
Lead end-to-end CRM strategy across email, in-app, push, and messaging apps to drive acquisition, engagement, and retention.
Manage global CRM programs across Latin America, Europe/Middle East, and Asia, including local chat platforms like WhatsApp, WeChat, and KakaoTalk.
Drive CRM innovation through AI integrations, automation, and data-driven optimization to improve user journeys and business outcomes.
Cambly is a global language learning platform that connects learners with tutors for real conversation practice, supported by AI-powered learning tools. The company has a global team and a culture focused on helping students build confidence and fluency in English.
You own how 5M+ existing customers experience Hostinger across email, SMS, WhatsApp and in-product messaging.
You drive retention and expansion through data-driven campaigns and AI-first personalization.
You collaborate with Data and Engineering teams to build a deliberate channel mix and scale what works.
Hostinger serves 5.5 million clients across 150 countries, building an AI-first company guided by 10 principles. It offers flexible work, wellness benefits, and continuous learning opportunities.
Own lifecycle marketing for Headway's provider network, from segmentation to campaign execution.
Build and launch provider journeys in Iterable and Intercom to drive activation and engagement.
Run experiments, measure impact, and use learnings to improve retention and adoption.
Headway builds software that automates insurance and admin work so more people can access therapy. It is a Series D startup with $325M+ funding and 75,000+ providers, focused on meaningful work and inclusion.
Develop the strategy for and optimize self-service customer lifecycle programs to drive onboarding, product adoption, and retention.
Build in-app customer lifecycle strategies with cross-functional partners, launching communications to grow product adoption.
Analyze program performance and customer engagement, making data-driven adjustments to optimize outcomes.
Sprout Social is a global leader in social media management and analytics software, providing an intuitive platform for publishing, engagement, customer care, and AI-powered business intelligence. Founded in 2010 and headquartered in Chicago, the company has a hybrid team of 1,400 people across the globe with offices in Seattle, Dublin, and Poland, fostering a culture of openness, empowerment, and fun.
Own and build lifecycle campaigns across Docker's Container and AI Platform products, including email and in-product messaging for end users and admins.
Design and run large-scale programmatic sends, such as account health checks, to a base in the tens of millions using Marketo and Mailgun.
Validate audiences and usage signals, own suppression lists and contact governance, and translate technical signals into credible messaging for developers.
Docker is a developer tooling platform trusted by over 20 million monthly users and 20 billion container image pulls, providing products like Docker Desktop, Docker Hub, and Docker Scout. The company is a globally distributed, remote-first team building tools for software development and deployment, with a focus on AI and secure infrastructure.
Lead lifecycle marketing strategy and execution across a portfolio of container and AI products.
Own end-to-end campaigns from audience validation to QA, launch monitoring, and reporting.
Translate technical usage signals into credible messaging for developer and admin audiences.
The company develops container and AI-focused products for developers and administrators. It operates with a remote-first, globally distributed team and emphasizes flexibility and autonomy.
Build member journey systems end-to-end, including CRM, lifecycle campaigns, automations, and SMS operations.
Architect HubSpot from the ground up, owning workflows, segmentation, QA, and vendor relationships.
Partner with Data and leadership to measure engagement and scale outreach as the company grows.
Chamber rebuilds cardiology around outcomes by partnering with independent cardiologists and using technology, data, and operations. An early-stage company, it pairs cutting-edge AI with human care and values low ego, empathy, and grit.
Build and run multi-channel outreach across email, SMS, direct mail, print, and digital for eligible populations.
Own engagement and enrollment KPIs, reporting weekly on what moved, and run continuous testing on creative and channels.
Build client engagement playbooks and partner with Customer Success on launch communications and account lift plans.
When is an enterprise platform for guided health insurance decisions at qualifying life events. They have supported 1M+ employees and 204K qualifying events for Fortune 50 and 500 employers.
Lead donor retention, upgrades, and additional-gift strategies to maximize donor lifetime value.
Design personalized multichannel journeys across email, SMS, paid media, and direct mail.
Collaborate cross-functionally to reduce churn, increase recurring revenue, and improve engagement.
Mission-driven organization focused on expanding access to clean and safe drinking water worldwide. Emphasizes an inclusive work environment, diverse perspectives, mutual respect, belonging, and professional growth.
Own the retention engine end-to-end, turning customer insights into a competitive advantage.
Drive subscription performance, loyalty, and lifecycle CRM across email, SMS, and push.
Build and scale a high-performing retention team while being hands-on in data and strategy.
Alpha Lion is a fast-growing, performance-driven brand focused on helping people unleash their Superhuman potential. The company values ownership, curiosity, and results, and is building scalable systems for long-term competitive advantage.
Drive CRM pipeline growth through volume, velocity, and conversion across strategic accounts.
Partner with sales, product, marketing, and top partners to align CRM go-to-market plans globally.
Act as a strategic advisor to customers and internal teams, embedding CRM expertise and AI-enabled practices.
ServiceNow is an AI platform company that connects AI, data, and workflows to help businesses reinvent how they work. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Own the rate at which new subscribers engage with Customer Success and build demand generation against an installed base.
Lead a team running prioritized outreach on stalled customers, owning trial-to-implementation handoff and lifecycle expansion.
Instrument every play with hold-out groups and kill dates, building the activation scorecard and enablement curriculum.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs and SMBs to build, automate and scale their operations. With over 2,000 team members across 10+ countries, HighLevel is a global, remote-first organization built for speed and ownership.
Design and operate scaled digital customer engagement programs driving adoption, health, and gross revenue retention.
Own the digital customer journey from onboarding through renewal with scalable plays and campaigns.
Partner with CSMs, Product, and Marketing to translate customer signals into action.
ServiceNow provides an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.
Own the email and SMS lifecycle calendar, building campaigns and automated flows in Klaviyo.
Use customer behavior, cohort, and LTV insights to segment, test, and optimize customer journeys.
Drive subscription growth and churn reduction through hands-on execution and cross-functional collaboration.
Onnit is an Austin, Texas-based health and wellness company selling dietary supplements direct to consumers and through retail. It is part of Unilever's Wellbeing Collective, a global business unit with a start-up mindset and a culture focused on curiosity, discipline, approachability, commitment, and ownership.
Own the CRM campaign calendar across email and SMS, from strategy and planning to execution and optimization.
Develop targeted lifecycle campaigns, A/B tests, and performance analyses to drive bookings, traffic, and membership growth.
Partner cross-functionally with brand, operations, and franchise teams to align messaging and support rapid-response communications.
CircusTrix is the leading U.S. indoor active entertainment company, operating 270+ parks. At Sky Zone, the culture empowers builders, problem-solvers, and lifelong learners to explore bold ideas and make an impact.
Own a named book of Growth customers as their trusted advisor for adoption, value, and technical health.
Understand data flows, usage, and reporting to spot gaps and triage issues across data, configuration, and integration.
Partner with Account Management and deliver 1:many programmes, workshops, and customer events.
Bloomreach is building the world's premier agentic platform for personalization, helping businesses connect with customers through AI-driven search, marketing, and conversational shopping. The company powers personalization for more than 1,400 global brands and operates with a virtual-first culture focused on freedom, trust, and employee well-being.
Lead and coach 4-7 pooled CSMs to deliver measurable value across a large customer portfolio.
Build repeatable plays and operating standards for coverage, retention, and risk detection at scale.
Partner with Sales and Renewals to drive adoption, expansion, and excellence using data and automation.
We provide an Intelligent Network Operations platform that automates and simplifies how companies manage, secure, and optimize their networks. With teams globally, we build a workplace culture that values collaboration and integrity as much as innovation, and we are a Great Place to Work.
Own donor lifecycle strategy for recurring and one-time donors, focusing on retention, upgrades, and lifetime value.
Design and execute multichannel campaigns across email, SMS, paid media, and direct mail.
Manage segmentation, testing, and reporting to optimize donor journeys and revenue.
charity: water funds sustainable clean water solutions for people in need around the world. With a mid-size tech startup culture, they've brought clean water to over 20 million people since 2006.