Own the retention engine end-to-end, turning customer insights into a competitive advantage.
Drive subscription performance, loyalty, and lifecycle CRM across email, SMS, and push.
Build and scale a high-performing retention team while being hands-on in data and strategy.
Alpha Lion is a fast-growing, performance-driven brand focused on helping people unleash their Superhuman potential. The company values ownership, curiosity, and results, and is building scalable systems for long-term competitive advantage.
Own the owner lifecycle marketing program end-to-end, from strategy and journey building to platform execution and performance.
Lead the migration of owner communications to Customer.io and map tailored journeys for Core, Plus, and Pro owner segments.
Drive qualified lead conversion and six-month owner retention through analytics, A/B testing, and cross-functional partnership.
Evolve is a vacation rental platform on a mission to make vacation rental easy for everyone. With a high-performing, customer-obsessed team, the company fosters a culture of curiosity, communication, and accountability.
Lead donor retention, upgrades, and additional-gift strategies to maximize donor lifetime value.
Design personalized multichannel journeys across email, SMS, paid media, and direct mail.
Collaborate cross-functionally to reduce churn, increase recurring revenue, and improve engagement.
Mission-driven organization focused on expanding access to clean and safe drinking water worldwide. Emphasizes an inclusive work environment, diverse perspectives, mutual respect, belonging, and professional growth.
Own lifecycle marketing for Headway's provider network, from segmentation to campaign execution.
Build and launch provider journeys in Iterable and Intercom to drive activation and engagement.
Run experiments, measure impact, and use learnings to improve retention and adoption.
Headway builds software that automates insurance and admin work so more people can access therapy. It is a Series D startup with $325M+ funding and 75,000+ providers, focused on meaningful work and inclusion.
Develop the strategy for and optimize self-service customer lifecycle programs to drive onboarding, product adoption, and retention.
Build in-app customer lifecycle strategies with cross-functional partners, launching communications to grow product adoption.
Analyze program performance and customer engagement, making data-driven adjustments to optimize outcomes.
Sprout Social is a global leader in social media management and analytics software, providing an intuitive platform for publishing, engagement, customer care, and AI-powered business intelligence. Founded in 2010 and headquartered in Chicago, the company has a hybrid team of 1,400 people across the globe with offices in Seattle, Dublin, and Poland, fostering a culture of openness, empowerment, and fun.
Own donor lifecycle strategy for recurring and one-time donors, focusing on retention, upgrades, and lifetime value.
Design and execute multichannel campaigns across email, SMS, paid media, and direct mail.
Manage segmentation, testing, and reporting to optimize donor journeys and revenue.
charity: water funds sustainable clean water solutions for people in need around the world. With a mid-size tech startup culture, they've brought clean water to over 20 million people since 2006.
Drive lifecycle strategy and execution for customer acquisition and reacquisition across Acorns and Acorns Early.
Build and execute personalized, data-informed campaigns in Braze across email, push, in-app, and SMS.
Own experimentation and measurement, analyzing performance to optimize future programs.
Acorns is a financial wellness app that helps people save and invest for the long term. Since 2014, it has served over 14 million people, and its culture is driven by a mission of accessible wealth-building.
Own end-to-end post-purchase member experience, defining strategy and experiments to drive retention.
Partner with design, engineering, brand, and marketing to shape member-facing experiences and cross-sell.
Build a data-grounded roadmap using cohort analysis, LTV, and product analytics to grow retention and adoption.
Seed Health is a microbiome science company developing clinically validated products for gut and whole-body health, including its DS-01 Daily Synbiotic. It is a profitable DTC business with a galaxy-class team of researchers, clinicians, designers, engineers, and storytellers known for scientific rigor and culture rooted in impact.
You own how 5M+ existing customers experience Hostinger across email, SMS, WhatsApp and in-product messaging.
You drive retention and expansion through data-driven campaigns and AI-first personalization.
You collaborate with Data and Engineering teams to build a deliberate channel mix and scale what works.
Hostinger serves 5.5 million clients across 150 countries, building an AI-first company guided by 10 principles. It offers flexible work, wellness benefits, and continuous learning opportunities.
Own the full CRM lifecycle, from onboarding and first purchase to retention and reactivation, turning CRM into a major revenue channel.
Use behavioral data to uncover growth opportunities, run experiments, and scale what works across email, push, in-product, and promotions.
Work directly with Product, Data, Engineering, and Creative to improve tooling, tracking, messaging, and reporting behind the channel.
EverAI is building the future of AI companionship, with a flagship AI platform and proprietary moderation system EverGuard. The company is a fully remote team of about 100 people, with a culture of ownership, velocity, and radical creativity.
Own client relationships and execute lifecycle marketing plans in Klaviyo to meet performance and budget goals.
Lead monthly performance reporting, highlight wins, and recommend improvements for future email programs.
Collaborate cross-functionally with web, paid search, and paid social teams while serving as an email marketing thought leader.
829 Studios is a Boston-based integrated digital marketing agency that combines data-driven strategy with brand-focused creative. The company is recognized as one of the nation's top agencies by Inc. 5000 and is an employee-certified Great Place to Work, with a collaborative culture that fosters belonging.
Own hands-on execution of email and SMS/RCS campaigns and flows in Klaviyo.
Build, schedule, and self-check sends for on-time delivery, accuracy, and SMS compliance.
Monitor deliverability and flow health, escalating issues before revenue is impacted.
Dr. Berg Nutritionals is a health and wellness leader focused on addressing root causes of health concerns. We're a fast-growing global brand with over 48M followers, offering a dynamic environment where your work makes a real impact.
Own the CRM campaign calendar across email and SMS, from strategy and planning to execution and optimization.
Develop targeted lifecycle campaigns, A/B tests, and performance analyses to drive bookings, traffic, and membership growth.
Partner cross-functionally with brand, operations, and franchise teams to align messaging and support rapid-response communications.
CircusTrix is the leading U.S. indoor active entertainment company, operating 270+ parks. At Sky Zone, the culture empowers builders, problem-solvers, and lifelong learners to explore bold ideas and make an impact.
Own the lifecycle communication program end-to-end across onboarding, adoption, retention, and expansion, from strategy through copy, build, launch, and iteration.
Design behavior-based segmentation and triggers using product usage and health signals to deliver the right message at the right time.
Partner with Marketing, Product, and customer-facing teams to coordinate campaigns, support launches, and pilot agentic customer success approaches.
Mixpanel is a product intelligence and analytics platform that helps companies understand how people use their products. It serves over 29,000 customers and is backed by prominent investors, with a culture focused on bold bets, innovation, and customer success.
Build and run multi-channel outreach across email, SMS, direct mail, print, and digital for eligible populations.
Own engagement and enrollment KPIs, reporting weekly on what moved, and run continuous testing on creative and channels.
Build client engagement playbooks and partner with Customer Success on launch communications and account lift plans.
When is an enterprise platform for guided health insurance decisions at qualifying life events. They have supported 1M+ employees and 204K qualifying events for Fortune 50 and 500 employers.
Own end-to-end onboarding for Postscript's largest, most complex customers, guiding them through list growth, campaigns, and automations to achieve strong ROI within 60-90 days.
Act as an escalation point and consistently exceed onboarding health targets, contributing to the ongoing iteration of the customer journey.
Develop deep expertise in the product, marketing technology, and cross-channel strategies, while mentoring team members and collaborating with sales and product to create a seamless onboarding experience.
Postscript is an AI messaging platform trusted by 20,000+ Shopify brands, offering SMS marketing and revenue-driving AI features. The company is fully remote since 2018, backed by Greylock and Y Combinator, and values a fun, passionate, and high-growth startup culture.
Build member journey systems end-to-end, including CRM, lifecycle campaigns, automations, and SMS operations.
Architect HubSpot from the ground up, owning workflows, segmentation, QA, and vendor relationships.
Partner with Data and leadership to measure engagement and scale outreach as the company grows.
Chamber rebuilds cardiology around outcomes by partnering with independent cardiologists and using technology, data, and operations. An early-stage company, it pairs cutting-edge AI with human care and values low ego, empathy, and grit.
Lead and mentor a team of email and SMS marketing strategists and specialists.
Develop and execute integrated email and SMS strategies using Salesforce Marketing Cloud and Attentive.
Optimize segmentation, automation, and campaign performance to improve engagement and retention.
The hiring company is a partner organization seeking a Manager of Email & SMS Marketing. It offers a remote-first culture with flexible working hours, comprehensive benefits, and occasional team gatherings.