Customer Support Agent
Remote regions
GlobalBenefits
4w PTO
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What you’ll have to do:
- Use a live chat system to respond efficiently and in a timely manner.
- Deliver outstanding customer service while adhering to SLAs and Customer Satisfaction targets.
- Understand, research, and escalate customer feedback to management.
What skills we are looking for:
- Fluent in spoken and written English with quick problem-solving abilities.
- Outstanding customer service skills, including empathy, accuracy, and responsiveness.
- Experience with CRM/Project Management tools and basic computer/system troubleshooting.
What we offer:
- Attractive compensation with open salary negotiations.
- Investment in education and training for professional development.
- Additional perks like discounts on car rentals, coworking spaces, and immigration support.
Planner 5D
Planner 5D started as an app for floor plans and interior designs, and it is now a unified destination for home improvement and design for over 100 million users globally. They aim to streamline the design process, offering a platform available on Web, iOS, Android, Windows, and MacOS. They are funded by international VCs and foster a collaborative environment across different countries and time zones.