Serve as the primary point of contact for students from enrollment through graduation, advising on academic policies, progression, and resources.
Monitor student engagement and academic progress to identify at-risk students and implement proactive retention strategies.
Collaborate with Financial Aid and other departments to support students' academic success and timely program completion.
MMC Online provides online academic programs in Healthcare, Business, Information Technology, and Education. The company fosters a collaborative, student-focused environment with a commitment to continuous improvement and student success.
Guide new learners through onboarding and provide proactive, white-glove support across certificate programs.
Design and execute intervention strategies via email, SMS, and phone to improve learner retention and completion.
Analyze engagement metrics, refine support approaches, and collaborate with cross-functional teams to surface learner feedback.
Pathstream reshapes frontline workforce development through enterprise partnerships, transforming transactional roles into strategic ones. The company fosters a transparent, social, and remote-first culture with challenging work and fast learning cycles.
Own college advising for families, including kickoff, college list building, essay coaching, and application strategy.
Guide students through financial aid and scholarship processes, plus course planning for younger students.
Work remotely with flexible caseload, delivering premium service during after-school, evening, and weekend hours.
AIM Learning Center is the tutoring, evaluation, and college advising division of Assessment Intervention Management (AIM), a Texas company that also provides special education services to public school districts. The center handles marketing, enrollment, and billing for advising packages while experienced advisors deliver the services to families in San Antonio and Austin.
Own the business relationship with North American Higher Education customers and drive their success.
Develop Customer Success and Retention Plans to ensure satisfaction, adoption, and renewal.
Coordinate business reviews, collaborate cross-functionally, and champion the full use of Brightspace.
D2L is a cloud company modernizing education with a next-generation learning platform, Brightspace. With 25 years of dedication to transforming learning, D2L emphasizes flexible work, wellbeing, and an inclusive culture.
Provide accurate admissions information and conduct virtual interviews with prospective students.
Manage outreach via phone, text, and email to schedule appointments and follow up.
Maintain detailed records in the CRM and collaborate with campus admissions teams.
This educational institution operates multiple campuses across the United States and focuses on student recruitment and enrollment. It maintains a remote, customer-focused team with a professional and collaborative culture.
Provide direct support to parents via phone, text, email, chat, video, and social media about their child's educational program.
Maintain accurate records, use the help ticketing system to triage and respond to parent requests, and update databases.
Advise parents on building education program schedules and coordinate with team members to provide consistent information.
OpenEd provides customized, world-class education and resources to over 100,000 students, empowering families across the country. With an eNPS of 79, the company ranks in the top .1% of technology companies and values customer focus, transparency, and continuous learning.
Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
Identify performance trends and build targeted learning interventions to drive operational excellence.
Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.
Communicate with members via phone and email, exhibiting care in every interaction.
Listen to members, providing empathy and solutions to their unique needs.
Collaborate with your team to share knowledge and accurately document member interactions.
Achieve is a leading digital personal finance company that provides personalized financial solutions, including loans and debt consolidation. It has over 3,000 employees in mostly hybrid and work-from-home roles across the US, with a people-first culture focused on empathy.
Run a simple enrollment flow and build/service a client list
Global Elite Empire Consultants is a remote financial-services company focused on helping families with protection options through warm leads and a structured training system. The culture emphasizes self-starters, ongoing mentorship, and a performance-driven environment.
Analyze student activity in discussions and assessments and respond appropriately.
Assist with grading, feedback, and student communications.
Support the lead instructor with tutoring, live sessions, and supplemental materials.
We are an education company providing online university programs and learning solutions. We offer a comprehensive benefits package and an inclusive culture where individuals can grow their careers.