Manage tutoring session reports, user rostering, and scheduling to ensure operational accuracy.
Coordinate tutor substitutions, onboarding, and cross-functional issue resolution.
Identify opportunities to improve workflows and maintain strong communication with leadership.
They operate an online tutoring marketplace connecting students with tutors. They are a growing, education-focused organization with a collaborative, team-oriented culture.
Provide a high level of customer service and professionalism
Ensure students are successful in meeting their academic goals
Ensure students have a 'one of a kind' top-notch positive experience
StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. Each year, 150,000 learners take one of StraighterLine’s 215 courses, and the company is backed by venture capital firms.
Facilitate online courses in Human & Social Services using Blackboard, including discussion facilitation, grading, and student retention outreach.
Provide 12–14 hours of weekly instructional activity per course, with a 48-hour response time for student and colleague inquiries.
Maintain accurate grade books, apply active learning strategies, and collaborate with faculty to improve course quality.
This position is listed on behalf of a partner company that manages all applications, offering an online faculty role in Human & Social Services. They are a remote-first educational institution with a strong focus on student retention and academic success.
Place students in externships by driving transition from classwork to externship opportunities.
Provide guidance to overcome student and affiliate obstacles for long-term externship success.
Build employer and community partnerships while collaborating with career advisors to support student career goals.
Ultimate Medical Academy is a non-profit healthcare educational institution offering online and campus-based programs. Founded in 1994, it maintains a national presence and fosters a culture centered on integrity, student outcomes, and professional growth.
Provide administrative support to the HR department, including onboarding, offboarding, and data changes.
Triage JIRA HR Help Desk tickets and Jobs Inbox requests, with occasional Salesforce support.
Audit and distribute the New Hire report to back office teams.
FoundationCCC is the official nonprofit partner to the California Community Colleges, the largest and most diverse system of higher education in the nation, providing grants, support, and cost savings to colleges and students. With a remote-first culture and a blend of nonprofit impact, startup agility, and state-agency scale, it employs a diverse workforce across California.
Manage virtual programs by coordinating instruction, student services, enrollment operations, and data.
Lead onboarding, training, and setup for district partners and site coordinators.
Strengthen partnerships and identify opportunities for program expansion and deeper engagement.
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. As a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction, we partner with educators to ignite student potential.
Guide new learners through onboarding and provide proactive, white-glove support across certificate programs.
Design and execute intervention strategies via email, SMS, and phone to improve learner retention and completion.
Analyze engagement metrics, refine support approaches, and collaborate with cross-functional teams to surface learner feedback.
Pathstream reshapes frontline workforce development through enterprise partnerships, transforming transactional roles into strategic ones. The company fosters a transparent, social, and remote-first culture with challenging work and fast learning cycles.
Proactively reach out to students via email, text, and phone to keep them engaged and on track.
Build individualized success plans for at-risk students addressing academic, motivational, or personal barriers.
Monitor each student's academic progress, attendance, and payment status throughout their program.
Stepful is a workforce platform that redefines how America's largest health systems build, train, and retain their talent. Since 2021, it has trained over 32,000 healthcare workers and is backed by Y Combinator, with a culture of mission-driven builders who prioritize care, learning, and ownership.
Provide professional and timely service to internal and external customers regarding benefit administration.
Resolve benefit service issues with internal staff and outside vendors.
Perform monthly reconciliation of Carrier invoices to report to customers.
OneSource Virtual (OSV) works exclusively with Workday customers to automate payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers and 92% retention, OSV offers a values-based culture and professional development.
Conduct virtual meetings with clients via web conferencing to understand their needs and present solutions.
Build strong, long-term client relationships through ongoing follow-ups and exceptional service.
Maintain accurate client records, schedule appointments, and complete other administrative tasks.
Global Elite Empire Consultants is a technology-driven organization that helps clients through virtual consultations. The company fosters a supportive team environment focused on success and offers opportunities for growth.
Conduct weekly 45-minute virtual coaching sessions with assigned clients.
Provide skill-based, short-term work focused on situational, developmental, or performance-based concerns.
Help clients build specific skills and reach concrete goals around everyday challenges and areas where they feel stuck.
Gaggle has supported student safety and well-being for over 25 years, partnering with school districts nationwide to provide virtual coaching services to K-12 students and staff. They offer a 100% remote work environment with flexible scheduling and a supportive culture.
Support Mandarin-speaking students and families as their primary point of contact.
Build trusted relationships and provide personalised, proactive solutions for academic success.
Collaborate cross-functionally to improve and localise student support processes.
This role is with a partner company that provides dedicated support for Mandarin-speaking students and families in an online learning environment. They operate as a fully remote, globally distributed team focused on student success and cross-functional collaboration.
You lead customer onboarding and deliver live training sessions to diverse audiences.
You create and maintain educational content such as guides and video libraries.
You build adoption programs and track metrics to drive customer success.
We empower job seekers to land more interviews with AI. We are a self-funded, profitable startup with a small, passionate team that has been thriving for 11 years.
Build and maintain trusted relationships with institutional customers in medical education.
Drive customer adoption, retention, and renewal readiness while identifying expansion opportunities.
Collaborate with internal teams to enhance customer success processes and influence product decisions.
The partner company provides technology solutions for medical and health sciences education programs. They are a remote-first organization with a collaborative and purpose-driven team.
Serve as primary point of contact for clients, managing inbound and outbound communications with professionalism.
Resolve complex consumer issues and advise first-level representatives on high-level issues.
Utilize web-based tools to efficiently resolve inquiries and ensure seamless customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP is a force for good in communities and for clients.
Serve as the primary point of contact for members seeking legal help across phone, chat, and digital channels.
Conduct detailed intake interviews, verify information, and accurately document cases in CRM systems.
Coordinate attorney consultations and keep members updated as cases move toward resolution.
This partner company provides legal assistance services to members, coordinating intake, referrals, and case management. They foster a structured, fast-paced culture focused on professionalism, confidentiality, and service excellence.
Provide warm, responsive customer support across email, chat, and phone.
Build rapport with customers to understand their needs and guide them through their home-buying journey.
Assign leads to partner agents and troubleshoot inquiries with clarity and care.
Neighborhoods.com and 55places.com are real estate platforms that help home buyers find their next home. The company emphasizes customer service excellence and offers a remote, contract-based work environment.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Handle student interactions via calls, chats, texts, and emails with empathy and professionalism.
Manage Tier II tickets and escalations while using AI-powered support tools.
Prioritize multiple deliverables and share insights to enhance the student experience.
Aceable is a mobile education platform offering affordable online courses in driver's ed, real estate, healthcare, and mortgage/home insurance. It serves hundreds of thousands of students monthly and is recognized as a Best Place to Work with a creative, collaborative culture.
Identify at-risk students, collaborate with internal teams, and contribute to improving the overall student experience.
This organization operates in the education sector, offering postgraduate and extension programs to students. It fosters a collaborative, student-focused culture with a fully remote team in Brazil.