Oversee day-to-day operations and staff supervision for centralized non-clinical functions including call center, referral management, and scheduling, ensuring optimization of patient access.
Collaborate with access leadership to set goals and standards for call center performance, training, and quality assurance, while managing escalated patient and provider issues.
Monitor productivity and financial budgets, develop staff through coaching, and implement process improvements for scheduling and capacity management.
OHSU is Oregon's only public academic health center, providing patient care, groundbreaking research, and training healthcare professionals. As Portland's largest employer, it offers opportunities across hospitals and clinics in Oregon and Southwest Washington, with a culture focused on anti-racism and inclusivity.
Plan and manage cross-functional projects to reduce SG&A and improve operational efficiency.
Track KPIs, identify risks, and ensure initiatives stay on schedule and within scope.
Partner with Finance to quantify cost savings and support process standardization and automation.
LifeStance Health strives to help individuals, families, and communities with their mental health needs everywhere, every day. It is the fastest growing mental health practice group in the country, with a team that values belonging, empathy, courage, and one-team collaboration.
Draft project charters, build and maintain detailed project plans, manage milestones and dependencies, and drive teams through to completion.
Analyze existing processes for bottlenecks and inefficiencies, then design and implement solutions that reduce cycle times and sharpen operational performance across the organization.
Develop and maintain SOPs, process flowcharts, and diagrams — partnering with functional SMEs to ensure documentation stays accurate, current, and usable in practice.
Personify Health created a personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team is on a mission to empower people to lead healthier lives with data-driven solutions that reduce costs while actually improving health outcomes.
Supports the Retrieval Operations team with new technology initiatives and system issue triage.
Develops and delivers progress reports, proposals, and requirements documentation.
Manages project dependencies, critical paths, milestones, and deliverables.
Cotiviti enables healthcare organizations to deliver better care at a lower cost through advanced technology and data analytics. They work with more than 180 healthcare payers.
Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
Manage special projects and strategic initiatives from planning through execution.
Drive process optimization and continuous improvement to enhance efficiency and service quality.
The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.
Oversee Patient Access Advocate functions across all facilities, emphasizing registration accuracy and point-of-service collections.
Document workflows, create standardized training plans, and improve dashboards to monitor registration, customer service, and throughput.
Support new facility implementations through detailed observations, coaching, and post-implementation analysis.
Intuitive Health pioneered the combined emergency room and urgent care model, partnering with leading health systems nationwide. Ranked among the top 1% of global retailers in customer satisfaction, the company serves more than 1 million patients annually.
Serve as a trusted operational partner to the CEO, managing priorities, executing projects, and improving business processes across multiple businesses.
Coordinate executive operations, project management, research, and process improvement to ensure key initiatives move forward efficiently.
Utilize strong business judgment and exceptional organization to drive work independently in a fast-moving, dynamic environment.
Top Shelf Collective is a family of locally owned businesses based in Jackson Hole, Wyoming, operating a diverse portfolio including retail, hospitality, and specialty services. Led by entrepreneur Stephan Abrams, the organization is focused on customer service, community involvement, and operational excellence with a growing team.
Lead operational strategy and go-to-market infrastructure for managed services, partnering across sales, delivery, and finance to build scalable service models and SLAs.
Drive process improvement by redesigning workflows, implementing AI-powered automation, and establishing KPIs that give leadership clear visibility into business health.
Own end-to-end management of critical business systems (PSA, HRIS) and financial models including LTV, CAC, and WIP tracking to support data-driven decisions.
Robots & Pencils is an applied AI engineering firm that designs and deploys AI co-workers for enterprise operations, combining deep UX expertise with senior engineering talent. Founded in 2009, the company operates across Canada, the US, Eastern Europe, and Latin America, with teams averaging 15+ years of experience and a culture that values speed, detail, and real-world impact.
Own end-to-end delivery operation from brief intake through production, review, approval, and delivery using OMG as the central workflow system.
Lead and develop a team of Integrated Project Managers and QA Managers across Mexico City and Chicago, building a process-led and SLA-aware delivery culture.
Partner with Resource Manager to allocate creative, production, and QA resources, manage peaks and troughs, and maintain weekly and monthly accountability rhythms.
OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. As part of The Brandtech Group, we partner with over 300 clients in 40+ countries and leverage AI to enhance creativity and efficiency.