Serve as the internal subject matter expert on Microsoft licensing programs, SKUs, and terms
Guide sales team on appropriate licensing for customer scenarios, including complex or high-value deals
Advise clients on licensing options, optimization opportunities, and compliance alignment
Agile IT is a Microsoft-centric cybersecurity consulting and managed services provider. We help customers migrate to, modernize, and secure Microsoft 365, Azure, Azure Government, and Microsoft GCC High environments. The majority of our clients are defense contractors preparing for or maintaining CMMC Level 2 certification.
Maintain 100% accuracy in registering customer information and data related to Microsoft programs.
Develop deep expertise on every detail of Microsoft's partner programs.
Ensure all Microsoft-related documentation and knowledge is kept up-to-date and easily accessible.
AppXite is a product software development company based in Riga, Latvia. Their platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, SaaS, Cloud, and AI services, enabling partners to build and monetize as-a-service offerings with flexible pricing models.
Operational support tasks in the Application Support team working with Microsoft Cloud technologies.
Scope a customer issue by collecting the relevant facts and investigating the problem, involving other teams as needed.
AppXite is a product software development company based in Riga, Latvia. They provide an Ecosystem Marketplace & Subscription Billing Platform for distributors, sellers, managed service providers, and vendors to automate sales and manage partner channels.
Serve as a Tier II/III escalation resource for client environments across multiple industries.
Design, deploy, and support cloud and hybrid infrastructure solutions.
Proactively monitor systems, troubleshoot issues, and ensure high availability and performance.
Latitude Inc is seeking a skilled Systems Engineer to design and support cloud and hybrid IT environments. The company focuses on Microsoft 365, Azure, and client-facing infrastructure support. They value candidates who thrive in fast-paced environments who enjoy solving complex technical challenges.
Liaise with Development, Support, and Implementation teams to provide the best possible experience to our clients.
Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting.
Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing.
Applied Systems transforms the insurance industry with innovative software and services. They have 40+ years of experience in the Insurtech game, and they foster a culture built on values that make them indispensable to each other.
Serves as a subject matter expert in Active Directory / Windows environment.
Troubleshoots and develops technical solutions related to incidents escalated from Tier 1 and Tier 2, addressing new or previously unknown issues.
Researches, evaluates, recommends, and implements new technologies.
The National Academies of Sciences, Engineering, and Medicine provide independent analysis and advice to the nation and conduct activities to solve complex problems and inform public policy decisions. They encourage education and research, recognize contributions to knowledge, and increase public understanding.
Provide exceptional customer support in a fast-paced remote Managed Services Practice.
Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services.
Provide day-to-day operational support for desktop and server operating systems, Microsoft Office 365, Azure, Teams.
CyberSheath provides Cybersecurity services to the Defense Industrial Base (DIB). They integrate compliance and threat mitigation efforts and eliminate redundant security practices. The company is fast-growing and seeks candidates who want to be part of their upward trajectory.
Act as a trusted technical advisor for customers, understanding their IT environments and business goals
Manage and validate documentation of the customer’s technology landscape
Conduct ongoing assessments to ensure technologies are fit for purpose and right-sized for current and future needs
Telefónica Tech is a leading NextGen Tech solutions provider with over 6,000 exceptionally skilled employees and +60 nationalities. They develop integrated technology solutions to accelerate digital transformation through Cloud, Data & AI, Enterprise Applications, Digital Workplace, and Cyber Security & Networking.
Own escalations from the Technical Support Reps team, applying deep product and technical expertise to resolve issues with minimal further escalation to Engineering.
Deliver consistent, high-quality assistance across phone, email, chat, and ticketing platforms, remaining available for time-sensitive or advanced inquiries.
Track and prioritize your case backlog, balancing urgency with impact on customer success and compliance.
Granicus builds, implements, and maintains technology that is transforming the Govtech industry by bringing governments and its constituents together. They have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers.
Troubleshoot and resolve Tier 2/Tier 3 issues across .NET applications, integrations, APIs, and Azure services.
Perform root cause analysis on backend services, Azure Functions, Logic Apps, web apps, and SQL databases.
Monitor application health and performance using Azure Application Insights, Log Analytics, dashboards, and workbooks
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enables clients to navigate complex, contentious, and often catastrophic situations. They are growing and dynamic with a high-energy, collaborative environment that rewards hard work.
Handle Entra ID administration and cloud identity tasks, including tenant configuration and common identity integrations.
Assist with Conditional Access and other policy work within established patterns.
Administer Microsoft 365 services (Exchange, SharePoint, OneDrive, Teams) and tenant configuration tasks.
Sentinel Blue provides enterprise-class cybersecurity to small and medium-sized businesses. We are pushing the envelope and constantly seeking innovative ways to meet that mission; it is a fast-paced environment where we are always learning new things, and success can transition into more senior roles or technical leadership opportunities.
Design and deploy Microsoft 365 solutions: SharePoint Online, Teams, Exchange Online, OneDrive, Power Platform.
Act as an expert for migration, integration, and modernization projects.
Gather and analyze business needs, translate them into concrete technical solutions, and produce clear technical documentation.
Inetum is a European leader in digital services, with 28,000 consultants. They focus on consulting, infrastructure and application management, software implementation, and software publishing, fostering strategic partnerships with leading software publishers.
Microsoft 365 & Collaboration Design, implementation and optimization of Microsoft 365 environments, including Exchange Online and Microsoft Teams.
Design and operation of modern workplace solutions with Microsoft Intune (MDM/MAM) and implementation of Windows 11 rollouts.
Design and implementation of modern identity solutions with Microsoft Entra ID and implementation of Conditional Access, MFA and Zero Trust principles.
Deutsche Telekom IT Solutions Slovakia started in 2006 and has grown to be one of the largest employers in the eastern part of the country with more than 3900 employees. They provide innovative information and communication technology services and aim to improve and continuously transform.
Operate and administer Azure-based cloud environments.
Manage incidents, problems, and changes.
Develop and maintain automation and scripting solutions.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, provides IT and telecommunications services. With over 5300 employees, they serve large customers in Germany and other European countries, fostering a culture of continuous development across their four sites.
Research, diagnose, and resolve customer issues with Product, DevOps, and engineering teams.
Validate customer-specific fixes and releases with the quality assurance team.
Analyze customer feedback for product issues and bugs, creating JIRAs for the engineering team.
Zimperium provides mobile threat defense solutions. They cater to enterprises and governments globally, protecting them against mobile cyberattacks. I am unable to ascertain the company's size and culture from the provided text.