Become a key point of contact for customers, handling subscriptions, memberships, and events.
Support users through thoughtful communication and proactive engagement.
Collaborate with teams to improve processes and strengthen customer satisfaction.

Accountabilities:

Manage customer inquiries via email and other channels.
Troubleshoot account access and platform issues.
Support billing operations with invoices and renewals.

Requirements:

1-2 years of experience in customer support or account management.
Excellent written and verbal communication skills.
Familiarity with CRM tools like HubSpot.

Jobgether

The partner company is a customer-focused organization that supports subscriptions, memberships, and events. It operates in a collaborative remote environment with global teams, focusing on customer satisfaction and retention.

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