Manage renewals and upsell opportunities for nonprofit partners across Canada.
Build strong relationships with internal teams to understand partner needs.
Develop and present tailored renewal plans and identify expansion opportunities.
Jobgether is a job matching platform that uses AI to connect candidates with opportunities. The company focuses on efficient, data-driven hiring processes and values transparency and fairness. They partner with companies to streamline recruiting and leverage technology to improve matching outcomes.
Drive net new customer acquisition for nonprofits and manage full sales cycles.
Design solutions using Twilio's communications API platform.
Collaborate cross-functionally to address customer needs and advise on digital communication strategies.
Twilio is a cloud communications platform that enables businesses to build personalized customer experiences through APIs. They serve hundreds of thousands of businesses and are a remote-first company with a culture of connection and global inclusion.
Manage a scaled portfolio of customers using metrics, health signals, and repeatable engagement plays.
Drive onboarding and adoption through digital touchpoints like webinars, office hours, and product education.
Monitor customer health and risk, execute intervention plans, and support renewals and expansions.
Horizon3 is a fast-growing, remote cybersecurity company with the NodeZero autonomous pentesting platform. The team blends former U.S. Special Operations cyber operators and startup engineers, with a culture of ownership.
Foster long-term customer relationships and drive strategic success initiatives.
Conduct business reviews, resolve escalated issues, and collaborate cross-functionally.
Identify upsell and expansion opportunities to maximize revenue growth and retention.
Certn changes how trust works with The World's Easiest Background Check. They've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and are a remote-first company with a high-performance edge and a no-jerk policy.
Own the full sales cycle from outbound prospecting to close, building relationships and demonstrating Prompt.io's value.
Draft proposals, execute demos, and meet or exceed quarterly revenue goals in a remote environment.
Represent the company at conferences and events, and provide customer feedback to improve products and processes.
Prompt.io is a non-partisan winning and influence engine that helps organizations engage and activate supporters through texting, voice, and engagement tools. As a growing tech company, it values ownership, initiative, and high-EQ individuals who thrive in a remote culture.
Provide exceptional customer service and act as a brand ambassador for a sports streaming platform.
Assist fans with digital platform issues, educating them on streaming, fantasy accounts, and more.
Use technology tools and resources to resolve inquiries, maintaining knowledge of products and services.
Sutherland is a digital transformation company that has been helping clients achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands across industries, and have been re-certified as a Great Place to Work.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Lead, coach, and develop a team of onboarding professionals to ensure timely and successful client implementation.
Oversee team performance, capacity, and workload, driving key onboarding metrics and identifying risks.
Partner with cross-functional teams to improve processes and deliver a connected customer experience.
Bloomerang is a donor management and fundraising platform for nonprofits, helping them raise more, recruit more, and retain more. They have tens of thousands of customers and foster a mission-driven culture based on core values of Simplify, Care, and Act.