Own the successful execution of implementation projects.
Collaborate with customers to gather requirements and align on the solution design.
Serve as a product expert to customers and internal teams.
Radicle Health offers human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. They have a home for mission-driven products that support organizations in delivering essential services, where teams learn from each other and test ideas faster.
Own implementation and onboarding, including project‑managing technical integrations.
Build and nurture strong, strategic, long‑term relationships across all levels of client organizations.
Develop and execute strategic account and BoB plans, including growth and expansion strategies.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. It is a certified Great Place to Work that values diversity, inclusion, and innovation to improve health outcomes and contain costs.
Redefine the first 90 days of the customer journey.
Slash Time-to-Value and boost team morale.
Build a department that serves as the bedrock for long-term customer retention.
Steer offers a suite of software tools for today's automotive repair shop, combining software tools needed to run a highly profitable shop into one platform. They have launched a complete Customer Relationship Management (CRM) marketing suite and acquired AutoOps in August 2024.
Manage the successful onboarding process for Intuitive customers, ensuring effective utilization of services and resources.
Become an expert in Intuitive Ecosystem offerings, providing relevant solutions to meet unmet needs of hospital stakeholders.
Monitor outcomes and prevent potential bottlenecks affecting hospital performance, while advocating for customer needs with internal teams.
Intuitive is dedicated to advancing minimally invasive care through ingenuity and intelligent technology. They are a leading company in robotic-assisted surgery, fostering an inclusive and diverse team committed to making a difference in healthcare.
Support the development, organization, and improvement of digital apps, customer-facing technology, platforms and tools used across the business.
Assist in gathering requirements, defining project tasks, and maintaining project timelines under guidance from senior team members.
Drive the development and implementation of innovative digital solutions that enhance client engagements and optimize app solutions
WSH is the parent company for leading brands operating in the catering and hospitality sectors. They operate in diverse sectors, including public spaces, workspaces, and education, with a central support office providing various services to the group companies, each retaining its own personality across catering and hospitality markets.
Serve as a trusted partner and escalation point for key customers, ensuring issues are resolved swiftly.
Anticipate and remove obstacles that hinder delivery, equipping teams with the processes and tools needed.
Partner with leaders across departments to align implementation strategy with organizational priorities.
Humata Health Inc. delivers innovative solutions that improve healthcare efficiency and patient outcomes. They foster a diverse workplace where ideas and contributions are valued, offering remote flexibility and growth opportunities.
Provide onboarding and product adoption support to customers implementing the brightwheel product suite.
Support a rolling portfolio of approximately 100+ customer accounts over the typical 4–12 week onboarding lifecycle.
Diagnose, troubleshoot, and assist with resolving technical or configuration challenges customers encounter during system setup and early usage.
Brightwheel is the largest, fastest growing, and most loved platform in early education. They are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
Seamlessly transition clinicians from the credentialing phase into their active onboarding and training workflows.
Guide clinicians through a structured 30/60/90-day success roadmap, ensuring they hit specific productivity and quality milestones.
Constantly audit the onboarding funnel to identify and remove bottlenecks, reducing the "time-to-activation" for new providers.
Wheel Medical Group is a physician-owned professional corporation that serves patients across the United States, evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.