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20 jobs similar to Hospitality Professionals: Interview on Guest Experience Operations

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Global

  • Review a proposed shift-handover checklist concept designed for independent cafés.
  • Evaluate our hypothesis regarding the target buyer, pricing model, and first acquisition channel.
  • Deliver a concise written review and suggest one practical validation step.

Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.

US

  • Assist clients with making and managing reservations for hotels, resorts, and travel services.
  • Provide clear, professional communication and follow-up support throughout the booking process.
  • Maintain accurate records and review reservation details to ensure a smooth customer experience.

Aisles & Abroad is a hospitality and travel services company focused on reservation coordination and customer experience. They offer a structured, supportive, and collaborative team culture with ongoing training and professional development.

Global

  • Complete simple tasks on a digital platform during a remote, AI-moderated interview.
  • Answer questions about your experience and thought process while navigating interfaces.
  • Share honest feedback on usability and earn a $15 one-time payment.

Terac is building the world's largest pool of vetted human experts for AI, helping researchers, AI labs, and product teams recruit, screen, and pay study participants across industries and languages. It connects everyday consumers with paid remote research opportunities to improve digital experiences.

US

  • Assist clients with selecting, booking, and managing hotel stays.
  • Communicate with clients to understand their hotel needs, preferences, and budgets.
  • Maintain accurate records of client interactions and bookings.

We are a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel with a focus on outstanding customer service and attention to detail.

Latin America

  • Drive onboarding success for mid-market hotels, serving as a trusted advisor and strategic partner throughout implementation.
  • Guide customers through setup, training, adoption, and optimization of the Cloudbeds platform, balancing hospitality expertise with technical proficiency.
  • Collaborate with cross-functional partners to ensure seamless onboarding and long-term customer success.

Cloudbeds provides a unified hospitality platform that powers hotels across 150 countries, transforming operations and commercial strategy. The company is a fully remote team of over 650 members across 40+ countries, known for innovation and an inclusive culture.

Global

  • Review and evaluate multiple business presentation slide decks
  • Compare presentations to determine which exhibits higher professional quality
  • Provide detailed reasoning for your comparative assessments verbally

Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.

$386–$386/mo
India

  • Act as the first point of contact for customers via email, chat, and phone.
  • Keep the call queue and video waiting room organized, and schedule appointments.
  • Learn CRM tools, spreadsheets, and product knowledge to support customer needs.

HighLevel is a cloud-based all-in-one white-label marketing and sales platform that empowers agencies and businesses to grow. With over 2,000 team members across 15+ countries, it operates as a global remote-first community focused on creativity, collaboration, and impact.

Germany

  • Act as a trusted advisor for mid-market hotel customers, guiding them through onboarding, training, and platform adoption.
  • Leverage hospitality operations expertise to help customers optimize workflows and align technology with business goals.
  • Collaborate cross-functionally with Sales, Product, and Customer Success to ensure a seamless customer experience and drive long-term success.

Cloudbeds provides a unified platform that powers hotels across 150 countries, processing billions in bookings annually. With over 650 team members across 40+ countries, they foster a remote-first culture that values innovation, diversity, and collaboration.

California

  • Assist clients with identifying and booking hotel accommodations based on their needs and preferences.
  • Provide support throughout the reservation process, including confirmations, updates, and follow-up before check-in and after stay.
  • Respond to customer inquiries regarding availability, pricing, and property details while maintaining accurate records.

Aisles & Abroad provides remote customer service and hotel booking support for travelers. The company offers structured training and a supportive, team-oriented remote culture.

Global

  • Discuss customer success topics including onboarding, implementation, adoption, renewals, and expansion in recorded conversations.
  • Debate and defend account strategies, challenge alternative recommendations, and handle disagreement constructively.
  • Explain tradeoffs behind customer decisions using fictional or anonymized examples to help train AI systems.

HeyMilo Labs is an AI training and evaluation company that uses recorded conversations with domain experts to improve AI systems. It is a remote-first organization that values authentic, substantive discussion and deep professional expertise.

$20–$22/hr
US 12w maternity 12w paternity

  • Provide personalized support by understanding each person's unique circumstances and going beyond expectations.
  • Facilitate connections to Galileo services, including clinical and administrative support, such as insurance authorizations and medical records.
  • Enhance experiences by building strong relationships, paying attention to details, and improving processes.

Galileo is a team-based medical practice improving the quality and affordability of health care for all, offering high-touch, data-driven care across 50 states. The company, founded by Dr. Tom X. Lee, brings together innovators from healthcare, technology, and design to transform society by solving complex healthcare problems.

$0–$90/hr
Global

  • Design realistic, multi-step business operations tasks with objective grading criteria.
  • Build tasks that require judgment, using supporting materials like spreadsheets and process documentation.
  • Deliver approved tasks on schedule and at the required quality level.

US

  • Assist clients in selecting and booking hotel accommodations.
  • Provide accurate information on hotel amenities, pricing, and availability.
  • Respond promptly and professionally to client inquiries via phone, email, or online chat.

A trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Committed to delivering excellent customer service and helping travelers create unforgettable experiences.

Global

  • Complete simple digital tasks and answer questions about your preferences.
  • Chat openly with an AI moderator about your experiences and reasoning.
  • Earn a $15 one-time payment for sharing candid feedback.

Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.

Thailand

  • Guide customers through the full onboarding journey for Cloudbeds' accounting features, including chart of accounts mapping, tax configuration, and revenue recognition setup.
  • Support customers in connecting Cloudbeds to third-party accounting software and ERPs like QuickBooks, Xero, and NetSuite via native integrations.
  • Troubleshoot accounting discrepancies and integration sync issues with a hands-on, solutions-oriented approach.

Cloudbeds builds a unified hospitality platform that powers hotels across 150 countries and processes billions in bookings annually. With 650+ team members across 40+ countries, we are a remote-first, inclusive team passionate about transforming hospitality through technology.

Global

  • Complete a few straightforward digital tasks on your computer or smartphone.
  • Answer guided questions and share your screen while narrating your thought process.
  • Provide open, honest feedback on the clarity of online task flows.

Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.

US

  • Coordinate hotel and resort bookings for individual and group travel.
  • Customize travel options based on client preferences and budgets.
  • Maintain accurate booking records and provide timely client communication.

Aisles & Abroad is a travel company focused on helping clients secure hotel and resort accommodations for vacations, group travel, and business trips. They foster a supportive, remote-first culture with structured training, mentorship, and growth pathways for team members.

US

  • Search and recommend hotel accommodations based on client preferences and travel dates
  • Assist with quoting, reserving, and confirming hotel stays while coordinating with hotel partners
  • Provide outstanding support, track reservation details, and maintain accurate booking records

A premier travel company focused on delivering tailored travel planning services, including hotel accommodations, all-inclusive vacations, romantic getaways, and luxury escapes. They are passionate about turning travel dreams into reality and building a team of dedicated professionals.

Global

  • Participate in a 60-minute remote video interview about your user research workflows.
  • Walk through a recent project, highlighting tools used and bottlenecks encountered.
  • Share your perspective on ideal tooling setups and earn $110 compensation.

Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.

Global

  • Lead the global customer support organization and own the hotelier experience end-to-end.
  • Transform reactive support into proactive partnership by combining AI at scale with hospitality empathy.
  • Drive first contact resolution and reduce resolution times while supporting the wellbeing of your team.

Cloudbeds is a hospitality technology platform that powers hotels across 150 countries, processing billions in bookings annually. The company is a fully remote team of 650+ people across 40+ countries, known for its innovative and inclusive culture.