Originates residential mortgage loans and manages a sales team.
Markets loan products to real estate agents and prospective homebuyers.
Maintains customer service and manages applicant expectations.
Capital Bank N.A. offers commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands. They have over $3 billion in assets and have been named one of the "Best Banks to Work For" in the U.S. by American Banker.
Support the customer journey from application to funding, providing an overview of Knock's products and assisting through to closing.
Manage a pipeline of approximately 30 loan closings per month by gathering required documentation and ensuring compliant disclosures.
Deliver excellent customer service by being responsive to internal and external needs and working autonomously in a remote, tech-enabled environment.
Knock is redefining the home buying and selling experience with products like the Knock Bridge Loan, which helps homebuyers purchase a new home before selling their current one. Founded in 2015, it is a remote-first, people-first company honored multiple times as a Best Workplace, backed by top investors, and trusted by a network of over 60,000 loan officers and agents.
Build the department ground up, while performing line level roles as volume and need dictate.
Hire and manage direct reports to maximize productivity, ensure accurate lending decisions, appropriate controls, effectiveness and efficiency.
Partner with credit policy to refine lending policies, and update procedures as needed to improve efficiency or provide additional risk controls for the department.
Longbridge helps seniors unlock the power of their home equity. They have earned a reputation for making it easy and stress-free to access home equity and have been named a Great Place to Work® three years in a row.
Answer incoming calls and initiate outbound calls.
Create interest in reverse mortgage program and qualify customer.
Transfer interested and qualified customer to sales team and create appointments.
Longbridge helps seniors unlock the power of their home equity, aiming to help older homeowners make the most of their assets so they can live the retirement they imagined. They have been named a Great Place to Work® three years in a row, providing careers that grow with their team members.
Manage, coach, counsel, and develop assigned staff in the assigned escrow division(s).
Oversee vendor(s), including monitoring scorecards, performance, and conducting quality control audits.
Ensure compliance with property tax, mortgage insurance, loss draft, and property insurance regulatory requirements.
LoanCare is a leading full-service mortgage loan subservicer. They deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. They subservice over 1.8 million loans in 50 states.
Assist Senior Loan Processors in gathering and organizing loan file information.
Make timely follow-up calls to quickly compile accurate file information.
Work with vendors, title companies, and banks to gather necessary loan file information.
Cascade Financial Services is a trusted lender in Attainable Housing, helping families realize the dream of home ownership through tailored mortgage loan solutions. Since 1999, they've grown leveraging automation and skilled professionals.
Supervise daily operations to achieve financial and operational goals.
Oversee hiring, training, counseling, and mentoring of property staff.
Review property administrative, accounting, and maintenance compliance.
Highmark Residential values every position and hires people who want to be the best. They provide an empowered, challenging, fulfilling, and financially rewarding workplace.
Partners Mortgage believes loan officers should be treated like true partners, not numbers. They are a modern mortgage bank built around community, relationships, and growth, giving originators the tools and support to grow their business.
Handle a queue of loan applications, ensuring compliance with quality standards.
Receive inbound calls and initiate outbound calls to verify loan application details.
Resolve customer issues efficiently through phone, email, or fax communication channels.
Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered Colossus™platform. They serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks, with a values-driven organization at its core.
Perform daily status follow up on open search orders and monitor state specific queues and departments.
Communicate with clients, customer service, and internal team members regarding fees, delays, and clarification requests.
Track, document and escalate issues related to vendor performance.
TitleWave Real Estate Solutions is a division of Fidelity National Financial (FNF). They provide real estate solutions and services. They offer a comprehensive benefits package for eligible employees and promote an equal opportunity policy that values diversity and inclusion.