Perform daily status follow up on open search orders and monitor state specific queues and departments.
Communicate with clients, customer service, and internal team members regarding fees, delays, and clarification requests.
Track, document and escalate issues related to vendor performance.
TitleWave Real Estate Solutions is a division of Fidelity National Financial (FNF). They provide real estate solutions and services. They offer a comprehensive benefits package for eligible employees and promote an equal opportunity policy that values diversity and inclusion.
Order, track, review, and input data related to payoffs, taxes, and other items for real estate transactions.
Use internal systems like ResWare and Outlook to manage daily work and follow up with third parties on due dates.
Review action lists, communicate with escrow teams on file issues, and participate in learning activities to expand knowledge.
OS National LLC is a Title and Escrow company providing boutique services on a national platform with centralized delivery solutions for mortgage originators and servicers. The company is part of the Opendoor family, has a culture emphasizing kindness, appreciation, growth, and respect, and actively partners with employees for career development.
Originates residential mortgage loans and manages a sales team.
Markets loan products to real estate agents and prospective homebuyers.
Maintains customer service and manages applicant expectations.
Capital Bank N.A. offers commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands. They have over $3 billion in assets and have been named one of the "Best Banks to Work For" in the U.S. by American Banker.
Assist the day-to-day supervision of Processors and Junior Processors.
Provide service and quality processing of loan files.
Ensure compliance with LBF’s policies and secondary market requirements.
Longbridge is passionate about helping seniors unlock their home equity. As a leading provider of home equity solutions, they're committed to helping older homeowners make the most of what they’ve worked hard to build. Longbridge has earned a reputation for making it easy to access home equity.
Reviewing the complete file and ensuring the various documents in the file are in sync with the all the others and the loan application on the system.
Understanding the investor closing requirements before documents are drawn.
Enter required escrow details in the platform
Sutherland Mortgage Services Inc. is a premier nationwide provider of end to end mortgage solutions including originations, underwriting, processing, closing, post-closing and loan servicing support for over 30 years. The company is a collaborative, considerate and friendly team that prioritizes having a diverse, inclusive, and respectful workplace.
Complete the government insuring process for FHA, VA, and USDA loans post-closing.
Ensure loans are insured in a timely and accurate manner.
Monitor pipeline, follow up on missing documentation, and coordinate with internal and external stakeholders.
Equity Prime Mortgage (EPM) was founded in 2008 and has become a leading mortgage lender in the U.S. They aim to offer top-tier financial services and exceptional communication, and are headquartered in Atlanta, GA, licensed in 50 states.
Serve as the primary point of contact for an assigned portfolio of servicing clients, investors, and business partners.
Build and maintain strong client relationships through proactive communication, operational support, and strategic partnership.
Partner with internal servicing teams to ensure timely and accurate execution of servicing obligations and portfolio deliverables.
Zippy aims to simplify the manufactured home loan process through an online platform. They are a remote-first team headquartered in Dallas, TX, and offer competitive pay, stock options, and excellent benefits, backed by institutional investors.
Prepare and file mortgage insurance claims, reconciling advances and validating supporting documents.
Maintain clear records and reports for management, assist with updating workstations, and track claim payments.
Conduct research, manage a task queue, and communicate effectively to work independently and meet deadlines.
LoanCare is a leading full-service mortgage loan subservicer for banks, credit unions, and other financial institutions, supporting over 1.8 million loans. Backed by Fortune 500 company Fidelity National Financial, it offers a culture built on integrity, innovation, and collaboration, providing resources for employee growth and flexibility.
Acts as the bank’s primary representative with all parties involved in the closing process.
Identifies, collects, and reviews all items and documents required for closing.
Engages and interfaces with legal counsel during preparation of closing documents.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate differences and believe unique perspectives make everyone stronger and well-positioned for success.
Educate homeowners about Home Equity Investment terms and address their questions.
Manage a pipeline of homeowners through the transaction process, ensuring efficiency.
Utilize a comprehensive tech stack to track homeowner statuses and interactions.
Splitero helps homeowners access their home equity without monthly payments. They foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued.