Manage, coach, counsel, and develop assigned staff in the assigned escrow division(s).
Oversee vendor(s), including monitoring scorecards, performance, and conducting quality control audits.
Ensure compliance with property tax, mortgage insurance, loss draft, and property insurance regulatory requirements.
LoanCare is a leading full-service mortgage loan subservicer. They deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. They subservice over 1.8 million loans in 50 states.
Source and onboard subcontractors, verifying credentials prior to field deployment.
Maintain the subcontractor compliance database, tracking license expiration dates.
Support vendor and subcontractor contract administration, including filing agreements.
Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. They are powered by elite professionals from military, government, and intelligence backgrounds and provide holistic, intelligent security solutions for private clients and corporations globally.
Utilize a ticketing-based platform to efficiently manage and track customer inquiries.
Review search packages & reports to provide accurate assistance to our customers.
Respond to incoming calls and deliver timely and professional support.
TitleWave Real Estate Solutions is a division of Fidelity National Financial (FNF) that serves as a key liaison between the Company and its customers. The company offers a positive customer experience.
Responsible for performance, development, and coaching of staff.
Work with claims team and external attorneys to review coverages and resolve claims.
Partner with underwriting managers to provide excellent customer service.
Liberty Mutual is committed to delivering exceptional service and making a meaningful difference for customers. They strive to be the most trusted global brand and the best place to work, focusing on profitability and scale.
Support business development efforts by researching potential clients and maintaining prospect lists.
Assist with client outreach, follow-ups, and proposal preparation.
Help manage and update company social media accounts and online presence.
We are a fast-growing U.S.-based facilities management company managing repair and maintenance operations for national clients. We work with a network of vendors across the U.S. and a remote operations team internationally.
Support the development and management of customized supply chain solutions using the existing database of global partners and the AI Community.
Collaborate with internal teams, ensuring all information remains accurate and up to date.
Build and maintain positive working relationships with internal stakeholders and suppliers supporting assigned programs.
RWS unlocks global understanding by valuing every language and culture. They offer access to the world’s largest linguistic network, with over 1,600 in-house translators and 29,000 freelance specialists, providing 24/7 service in over 80 countries.
Manage a portfolio in accordance with investors’ changing goals and objectives.
Provide excellent customer service at all times to our investors.
Systematically assess, organize, schedule and execute tasks by leveraging proprietary technology.
Roofstock is the leading end-to-end investment platform for single-family rental homes (SFR). They merge their passion for helping investors build wealth through real estate with cutting edge technology. With a talented team of 750+ Roofsters, their collaborative, can-do culture is what fuels their growth.
Assist the day-to-day supervision of Processors and Junior Processors.
Provide service and quality processing of loan files.
Ensure compliance with LBF’s policies and secondary market requirements.
Longbridge is passionate about helping seniors unlock their home equity. As a leading provider of home equity solutions, they're committed to helping older homeowners make the most of what they’ve worked hard to build. Longbridge has earned a reputation for making it easy to access home equity.
Order, track, review, and input data related to payoffs, taxes, and other items for real estate transactions.
Use internal systems like ResWare and Outlook to manage daily work and follow up with third parties on due dates.
Review action lists, communicate with escrow teams on file issues, and participate in learning activities to expand knowledge.
OS National LLC is a Title and Escrow company providing boutique services on a national platform with centralized delivery solutions for mortgage originators and servicers. The company is part of the Opendoor family, has a culture emphasizing kindness, appreciation, growth, and respect, and actively partners with employees for career development.
Administer leases across 41+ locations, including document organization, critical date management, and coordination with legal and finance stakeholders.
Support global real estate operations including management of commercial real estate vendors.
Assist in annual budget preparation across all sites.
IonQ, Inc. is the world’s leading quantum platform and merchant supplier, delivering integrated quantum solutions across computing, networking, sensing, and security. The company's newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems.
Monitor, prioritize, and coordinate clients’ overall status of technical support tickets and issues.
Proactively build strong relationships with key contacts of the customer operations organization.
Drive resolution for escalations, partnering with technical teams to bring issues to resolution.
Amwell transforms healthcare for all through technology and innovation. With almost two decades of experience, they serve large healthcare organizations in the U.S. and worldwide, fostering a culture of respect, inclusion, and collaboration.
Review purchase order and invoice discrepancies to ensure timely vendor payments and accurate accounting processes
Support warehouse operations and implementation efforts by providing recommendations that help achieve on-time delivery and inventory fill rate targets
Monitor warehouse management systems to maintain inventory accuracy, product integrity and reconciliation.
Sandbox VR is the most advanced virtual reality experience in the world, bringing people closer together through immersive experiences. As they expand globally, they value humility and have built a collaborative environment.
Manage procurement requests from intake to signature.
Lead all vendor negotiations directly to secure the best outcomes.
Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. Founded in 2019 and fully distributed, they're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Manages adherence to territory plan for service provider performance metrics.
Performs market bids to optimize markets with the best combination of price and performance.
Utilizes current tools and processes to recruit towing and roadside assistance companies.
Bosch invents high-quality technologies and services that spark enthusiasm and enrich people’s lives. Roadside Protect is a strong provider of towing and roadside administration services in the U.S. and Canada.
Manage multiple incoming streams of support request coming in via software, phone, email, and internal requests.
Coordinate with internal and external stakeholders as needed to address more challenging cases and ensure a long-term solution.
Work internally across multiple departments to ensure and support the delivery of a world class customer experience to include sending customer feedback to our Product teams.
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of a condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal.
Administer and manage day-to-day benefits and leave policies, including the end-to-end renewal process.
Establish and implement new benefits programmes, ensuring they are compliant, strategic, and support business goals.
Liaise with external brokers and internal teams like Payroll, Procurement, and Tax to ensure seamless processes and support employee queries.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions in the UK. It is known for its customer-centric culture, award-winning service, and vibrant team focused on solving financial problems.
Hire, train and lead a team of investor service generalists.
Handle escalations and improve customer satisfaction.
Review team deliverables for accuracy.
Juniper Square unifies technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. They have 1,000+ employees and their culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates.
Support development and submission of Monthly Progress Reports and other contract deliverables.
Track Performance Requirements Summary metrics and assist with compliance monitoring.
Maintain Integrated Master Schedule updates and documentation repositories.
Nakupuna Services supports the Defense Health Agency. They likely have a collaborative and structured culture, as they require strong organizational skills.
Oversee day-to-day maintenance operations, work order management, and vendor coordination.
Build and implement scalable maintenance workflows and operational systems.
Lead, mentor, and support maintenance coordinators and operational staff.
OurAssistants connects U.S.-based property management companies with highly skilled virtual professionals. They are committed to building high-performing remote teams that deliver operational excellence.
AP support, including processing vendor invoices, preparing vendor payments, and account reconciliations.
Manage a wide range of vendors and accounts in ExFlow and Microsoft Dynamics.
Ensure all bills are coded to the proper accounts and departments.
Nutrafol is a growing company that creates clinically tested products for hair growth. They provide support for people at every step of their hair journey and are recommended by over 7,500 physicians and hair professionals for trusted, reliable results.