Build and lead exceptional technical account management and customer success teams.
Own the customer journey from technical evaluation through onboarding and ongoing engagement.
Partner with Sales on renewals, risk, and expansion opportunities.

What You'll Bring:

12+ years of customer-facing leadership experience, including 5+ years in senior leadership.
Proven track record scaling technical customer organizations in B2B SaaS.
Data-driven approach to customer health, retention, and team performance.

Benefits:

Competitive salary and meaningful equity.
Comprehensive health benefits with 99% coverage.
Flexible time-off, paid parental leave, and remote-first culture.

Socket

Socket helps developers and security teams ship faster by automating open source security and supply chain management. Backed by $125M in funding and trusted by thousands of organizations, Socket is a remote-first company with a culture of excellence, rigor, ownership, and customer obsession.

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