Client Director, Lifescience Industries

Role:

• Provide strategic leadership to clients
• Be the relationship manager between customers and ServiceNow
• Manage all Executive relationships between ServiceNow and assigned clients

Responsibilities:

• Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources.
• Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience.
• Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services.

Qualifications:

• 7+ years of experience in client management, aligning account strategies with revenue opportunities across global enterprise accounts
• Consistent track record of selling complex enterprise software to C-level executives, particularly within the Life Science industry
• Expertise in building and executing account strategies and operational plans for large, complex global accounts