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About the Role:
- Senior individual contributor role owning the largest client relationships.
- Reports to VP, Client Excellence with high autonomy.
- Fully remote position in the US.
What You’ll Do:
- Drive Gross Retention, Net Retention, and expansion revenue.
- Serve as executive relationship owner and lead Executive Business Reviews.
- Mentor other Account Managers and use Gen AI tools for efficiency.
What We’re Looking For:
- Proven ownership of complex enterprise client relationships with strong forecasting.
- Track record of closing large expansion deals and building trusted executive relationships.
- Knowledge of enterprise SaaS, AI, or digital experience technologies preferred.
Lucidworks
Lucidworks leads digital transformation for global retailers, financial services, and manufacturers using AI-powered search and browse technology. They foster an inclusive culture, are an Equal Opportunity employer, and emphasize diversity.