Source Job

• Manage customer accounts and serve as primary point of contact throughout the custom jewelry design and manufacturing lifecycle.
• Coordinate with internal teams to ensure accurate order execution and timely delivery, while advising customers on design options and pricing.
• Monitor order progress, maintain accurate records, and contribute to continuous process improvements.

The company is a partner in the custom jewelry design and manufacturing industry, serving clients across the United States. It is a fast-growing international business with a collaborative, technology-driven work environment and cross-functional global teams.

• You will manage and activate a large portfolio of partner accounts through digital-first engagement strategies.
• You will serve as the primary contact for unassigned partners, handling inquiries and maintaining relationships via email and CRM.
• You will identify high-potential partners and coordinate handoffs while maintaining accurate data and improving processes.

• Manage inbound customer requests for custom jewelry pieces and serve as the primary point of contact for assigned accounts.
• Gather and clarify customer requirements, review submissions, and translate needs into actionable internal instructions.
• Coordinate with production, CAD, and operations teams to track order progress and ensure smooth execution from design to delivery.

Frontier is a subsidiary of Fresh Prints, a New York-based fully remote company that helps businesses grow cross-functional teams abroad. The company has over 380 employees and has placed over 800 hires across 50 US-based startups and high-growth companies.

• Own the complete post-sales customer journey, including onboarding, relationship management, and ongoing support.
• Guide customers through complex workflows and coordinate between customers, design teams, and production partners.
• Manage a portfolio of accounts, identify growth opportunities, and proactively resolve issues.

The company is a partner organization that helps customers navigate custom product development journeys. They operate in a fully remote, global environment with a collaborative culture focused on customer success and innovation.

• Manage and grow a portfolio of enterprise customer relationships across Europe.
• Act as a trusted advisor, identifying upselling and cross-selling opportunities.
• Deliver product demonstrations and collaborate with cross-functional teams to drive customer success.

The company provides enterprise solutions and services to clients across Europe. It operates with a remote-first, collaborative culture and values innovation and professional growth.

• Serve as the primary point of contact for clients, building long-term relationships and driving product adoption.
• Analyze client workflows and provide best-practice recommendations to optimize product usage and ROI.
• Collaborate with internal teams to share client insights and support broader business objectives.

Rechat provides an all-in-one software platform for real estate professionals, integrating the buying and selling process to boost efficiency and brand consistency. The company fosters a diverse, inclusive, and collaborative culture, operating as a growing startup with a remote team.

• Closing inbound leads from our marketing team.
• Growing existing accounts.
• Providing an exceptional client experience.

Fresh Prints is a New York-based custom apparel startup that partners with student entrepreneurs across the US to help them build businesses on their campuses. It's a fast-paced, high-growth environment with ambitious people and opportunities to learn rapidly.