Mid-Market Customer Success Manager
Benefits
Unlimited PTO
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The Role:
- Own a portfolio of Mid-Market accounts across the full lifecycle, accountable for retention and growth.
- Design onboarding and enablement programs that drive quick adoption and expansion.
What We're Looking For:
- 3 to 6 years in Customer Success, Account Management, or customer-facing SaaS roles.
- Experienced in renewals and expansions, with a consultative, proactive approach.
Benefits:
- Health, dental, vision, flexible PTO, 401(k), and paid parental leave.
- Commuter benefits and home office stipend.
Scribe
Scribe builds a Specialized Intelligence platform that captures how work happens; over 94% of the Fortune 500 use it. Founded in 2019, they've grown to 7 million users, 600,000 businesses, and a $1B valuation with leading investor backing.