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About the Role:
- Guide engagement for key customers worldwide to drive adoption, retention, and growth.
- Act as the customer's voice inside LastPass, shaping the journey and influencing outcomes.
What You'll Do:
- Orchestrate onboarding, partner with Sales and Renewals, and support executive business reviews.
- Use data and customer health metrics to mitigate risk and capitalize on opportunities.
What You'll Bring:
- Experience in Customer Success or Account Management with strong data and communication skills.
- Proficiency with Gainsight, Salesforce, and business intelligence tools.
LastPass
LastPass delivers secure access essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials from the browser. Trusted by over 100,000 businesses and millions of users worldwide, it blends strong security with everyday simplicity in a remote-first, collaborative culture.