Customer Success Team Manager | Enterprise
Remote regions
BrazilBenefits
26w maternity
4w paternity
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Responsibilities:
- Lead the Enterprise Customer Success team, focusing on adoption, retention, and expansion.
- Develop, coach, and elevate the team’s seniority, as well as hire high-performance talent with a strong focus on efficiency and results.
- Engage directly with Enterprise clients at key moments in their journey.
Qualifications:
- Previous experience leading Customer Success teams or related areas, preferably in SaaS companies.
- Experience managing Enterprise clients.
- Strategic mindset with strong analytical capabilities.
Benefits:
- Medical, Dental, and Group Life Insurance.
- Gympass for you and up to 3 people!
- Referral Program offers up to R$600 per person.
Docplanner Group
Docplanner Group is present in 13 countries, serving over 55 million patients and processing 15 million appointments monthly. With over 2 million healthcare professionals in their database, their mission is to help people live longer, healthier lives through diverse services like a marketplace and SaaS system.