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Accountabilities:

  • Develop and maintain strategic relationships with ~20 enterprise customers, exceeding $2m in total ARR.
  • Drive product adoption and ensure favorable customer health through proactive engagement.
  • Collaborate with cross-functional partners to deliver cohesive outcomes for customers.

Requirements:

  • At least five years of customer success experience in B2B SaaS, specifically with enterprise customers.
  • Proficiency in handling complex, configurable products and driving customer enablement.
  • Strong communication skills, capable of conveying complex ideas simply to diverse stakeholders.

Benefits:

  • Emphasis on high-quality work and avoiding shortcuts.
  • 10-year exercise window for stock options without pressure to purchase immediately.
  • Unlimited PTO policy encouraging regular vacations.

Jobgether

Jobgether utilizes an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top candidates and share the shortlist with hiring companies, while the final decisions are managed internally by their team.

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