Source Job

Europe Unlimited PTO

  • Develop and maintain strategic relationships with enterprise customers.
  • Drive product adoption and ensure favorable customer health through proactive engagement.
  • Collaborate with cross-functional partners to deliver cohesive outcomes for customers.

SaaS CRM Sales Support Operations

20 jobs similar to Senior CSM (Remote)

Jobs ranked by similarity.

Europe Unlimited PTO 12w maternity

  • Drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers.
  • Shape the support for a diverse clientele, ranging from rapidly growing teams to established public companies.
  • Integrate solutions into their hiring processes.

Jobgether is using an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements; their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. We appreciate your interest and wish you the best!

North America

  • Co-own and manage a portfolio of enterprise customers, driving onboarding, adoption, and long-term value.
  • Build and maintain trusted relationships with senior customer stakeholders, providing strategic guidance.
  • Act as the voice of the customer internally, influencing product development and customer experience improvements.

Jobgether is connecting talent with opportunity. They appear to be a small to mid-sized company that values collaboration and clear communication.

APAC Unlimited PTO 16w maternity

  • Accelerate revenue through consultations, articulating how clients achieve goals with Remote.
  • Be a trusted partner for complex opportunities, addressing customer business goals.
  • Identify and drive strategic initiatives to enhance Customer Success capabilities and impact revenue.

Remote is designed for modern organizations to navigate global employment compliantly and easily. They enable businesses of all sizes to recruit, pay, and manage international teams with a future-focused work culture.

US Unlimited PTO 11w maternity

  • Lead all post-sales activities for Vanta’s upmarket customers through onboarding, implementation, product expertise, renewal and identify upsell opportunities.
  • Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
  • Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines.

Vanta helps businesses earn and prove trust by enabling companies to practice better security and prove it with ease. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

UK

  • Align with internal teams on customers' business priorities and strategies.
  • Utilize a data-driven approach to adapt customer success plans and timelines.
  • Drive resolution of blockers while accelerating solution implementation.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US

  • Own end-to-end customer lifecycle management—from onboarding through renewal and expansion.
  • Manage a portfolio of enterprise accounts with tailored engagement strategies based on customer needs, scale, and growth potential.
  • Conduct strategic success planning, stakeholder mapping, and executive business reviews.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.

$29,840–$67,120/yr
APAC Unlimited PTO

  • Manage the entire customer journey, fostering long-term partnerships.
  • Set and achieve Success Plans with your customers on a regular basis.
  • Deliver business reviews in partnership with our sales team.

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. The company makes it possible for businesses of all sizes to recruit, pay, and manage international teams. With core values at heart and a future-focused work culture, its team works asynchronously around the world.

US Unlimited PTO

  • Build and maintain strong customer relationships, understanding their business needs and guiding them to success.
  • Act as the primary point of contact from onboarding to renewal, driving product adoption and uncovering upsell opportunities.
  • Provide strategic guidance to ensure customers maximize the platform’s value and achieve their marketing goals.

Jobgether is a company the post the job on behalf of a partner company. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

Canada Unlimited PTO

  • Develop and implement end-to-end digital programs for customers.
  • Create a cohesive strategy with tangible goals to drive adoption and retention.
  • Collaborate with leaders across Support, Product, and Marketing.

Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$29,840–$67,120/yr
APAC Unlimited PTO 11w maternity

  • Be a trusted advisor and advocate for customers, fostering long-term partnerships.
  • Manage the entire customer journey, setting and achieving Success Plans with customers.
  • Identify upselling and cross-selling opportunities, sharing customer feedback to improve processes.

Remote helps organizations navigate global employment compliantly and with ease, enabling businesses to recruit, pay, and manage international teams. Their team works asynchronously around the world and values talent, experience, and culture.

Europe

  • Drive customer security resilience and operationalize solutions.
  • Manage the entire customer lifecycle and enhance retention.
  • Collaborate with sales teams and champion the voice of the customer.

Jobgether is a platform leveraging AI to connect job seekers with companies. They focus on ensuring applications are reviewed quickly and fairly.

Philippines

  • Take full ownership of customer accounts immediately after contract close
  • Ensure operational alignment and monitor customer usage and satisfaction
  • Create repeatable processes that scale across thousands of locations

They use an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US Unlimited PTO

  • Develop and execute personalized onboarding and training plans.
  • Establish critical success metrics for clients' influencer programs.
  • Continuously track and address product adoption and client goals.

They connect candidates with companies using an AI-powered matching process. They ensure fair and objective application reviews, identifying top candidates for the hiring company, and operate with data privacy and AI transparency.

Europe 6w PTO

  • Define and execute the vision and strategy for the Customer Success Management function.
  • Lead, coach, and expand a growing team of Customer Success Managers.
  • Ensure the CSM team delivers measurable outcomes for customers.

TOPdesk's mission is to ensure customers achieve value from our offering, leading to long-term retention, satisfaction, and sustainable growth. They are looking for a Director of Customer Success Management (CSM) to lead the successful rollout and expansion of their CSM function, with a growing team across the Netherlands and Germany.

Europe

  • Develop new business sales revenue through account planning.
  • Identify decision-makers and build relationships at the CMO, COO, and CTO levels.
  • Listen to clients' needs to deliver value and exceed expectations.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Brazil

  • Proactively manage customer health through targeted engagement.
  • Accelerate product adoption and communicate clear ROI.
  • Cultivate and grow customer relationships through strategic advice.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Europe

  • Guides Teams and Business customers through best practices and demonstrates an understanding of their needs.
  • Acts as the customer champion and advocate, helping increase awareness of customer needs and priorities.
  • Supports customers in seeing the value of their investment with 1Password, and driving towards their adoption goals.

1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. It is one of the most loved brands in cybersecurity, taking a human-centric approach.

Turkey Unlimited PTO

  • Serve as the primary point of contact between customers and internal teams.
  • Own the full customer lifecycle, developing and executing strategies to drive retention and growth.
  • Evaluate customer needs and recommend upgrades or additional services that add value.

Jobgether helps candidates by using an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI system that identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

APAC

  • Manage APAC customers post-sale, leading their onboarding.
  • Define customer success metrics and drive product adoption.
  • Act as first-line support and manage customer health and renewals.

Jobgether is a platform that connects job seekers with employers using AI-powered matching. They aim to ensure applications are reviewed quickly and fairly, identifying top-fitting candidates for hiring companies.

$140,000–$175,000/yr
US

  • Own the end-to-end customer lifecycle for a portfolio of strategic and enterprise accounts
  • Develop and execute customer success plans aligned to customer business goals
  • Serve as the primary point of contact and trusted advisor for assigned customers

CrashPlan provides cyber-ready data resilience and governance in a single platform. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide.