Own day-to-day retail order fulfillment, monitoring and resolving issues before they become late shipments.
Proactively manage base inventory to flag shortages and process new orders accurately.
Track OTIF performance, manage 3PL relationships, and build SOPs to scale operations.
Grüns provides foundational nutrition through convenient gummies made from 60 nutrient-dense whole-food ingredients. The company operates with a fully remote, high-trust work environment and biannual in-person off-sites.
Engage customers to gather job requirements and translate them into detailed manufacturing/kitting instructions and shipping/postal instructions.
Confer with customers throughout production to keep them informed of job status, solicit additional information, and coordinate changes.
Coordinate production of components with internal plants or external vendors and resolve customer or manufacturing issues.
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings expertise, execution, and scale to transform customer touchpoints.
Coordinate sales orders from receipt through invoice across wholesale, club retailers, Amazon, and DTC.
Communicate with retail partners as primary contact for pending and in-process orders, including WISMO inquiries.
Support special projects for sales promotions, brand collaborations, and product merchandising.
Fishwife is a woman-founded and led food company that produces ethically-sourced, premium tinned seafood. They launched in December 2020 and have been featured in major publications, with a focus on building a delightful world through intention and creativity.
Works closely with sales teams and customers to manage orders and provide proactive customer service.
Handles purchase orders, coordinates with plants and logistics, and ensures compliance with Sox standards.
Supports restoration efforts during storms/emergencies, occasionally working nights, weekends, and holidays.
Koppers is an integrated global provider of treated wood products, wood treatment chemicals and carbon compounds. With more than 1,800 employees, it serves customers worldwide and promotes a Zero Harm culture focused on safety and environmental stewardship.
Perform daily fraud screening and handle fulfillment issues with 3PL partners.
Manage e-commerce systems and collaborate with cross-functional teams to resolve order problems.
Investigate order errors, maintain operational queues, and ensure timely resolution.
Nutrafol is a hair wellness company that creates clinically tested products for hair growth, targeting key root causes of hair thinning with a patented blend of natural ingredients. The company is growing rapidly, recommended by over 7,500 physicians, and fosters a culture of individuality, innovation, and continuous improvement.
Communicate with internal and external customers via email, phone, and other channels to provide timely, accurate responses and build relationships.
Oversee the unique needs of specialized accounts and queues using strong business knowledge and technical skills.
Process data entry and order management tasks for orders and returns requiring exception handling.
Brooks creates gear and experiences that help people feel more alive through movement. The company culture fosters excitement, collaboration, creativity, and innovation, with a diverse and inclusive team.