Deliver remarkable customer service to industrial customers and retailers via phone and email.
Collaborate with the Industrial Team to coordinate account setup, changes, and transitions.
Develop expertise in products, pricing, and procedures to recommend solutions and resolve inquiries.
Red Wing Shoe Company is a global footwear company with 2300 employees, maintaining a close-knit family atmosphere. They focus on innovation, quality products, and employee engagement, guided by core values like living their values and centering on customers.
Respond professionally to client inquiries via phone, email, and other channels.
Maintain accurate customer records, coordinate appointments, and assist with service requests.
Perform data entry, prepare reports, and ensure timely resolution of client issues.
Winter Environmental is an award-winning environmental services company specializing in abatement, decommissioning, decontamination, demolition, remediation, and environmental cleanup solutions. Since 1987, the company has completed over 6,000 projects across regulated industries, maintaining a strong commitment to safety, quality, innovation, and exceptional client service.
Serve as the primary point of contact for client questions and service inquiries, ensuring prompt and professional responses.
Coordinate with internal teams to track requests, resolve issues, and maintain accurate records in company systems.
Assist with onboarding, documentation, and administrative processes while protecting confidential information.
ApTask is a workforce solutions company that provides talent acquisition, staffing, consulting, and permanent placement services. It offers a remote work environment and a collaborative, growth-oriented culture.
Provide customer service support for business requests via phone, email, and online portal.
Process orders, returns, replacements, credits, and provide pricing and availability information.
Document service requests in CRM and monitor follow-ups to ensure timely resolution.
Allegion specializes in security around the doorway and beyond with over 14,000 employees globally. The company is committed to building a diverse and inclusive workplace and has been recognized with the Gallup Exceptional Workplace Award.
Provide professional client support by managing inquiries, maintaining records, and coordinating administrative tasks.
Respond to client calls and emails, assist with billing, and prepare reports and correspondence.
Work independently in a remote environment to ensure a positive client experience.
A-Core Industrial Services provides concrete cutting, demolition, core drilling, and specialty construction services. Since 1974, they have served commercial and industrial clients across the US with a focus on safety, quality, and customer service.
Serve as the first point of contact for residents, vendors, and internal teams, providing professional support and organizing service requests.
Coordinate and track service requests from start to finish, schedule appointments, and ensure timely follow-up with internal departments and suppliers.
Maintain accurate records, perform data entry, and support administrative duties while complying with company policies and data privacy standards.
Thrive Communities LLC is a property management partner committed to delivering exceptional results and enhancing resident quality of life. They employ a dedicated support staff and foster a collaborative, inclusive culture focused on cooperation and personal growth.
Provide timely, professional support for client inquiries and service requests.
Coordinate scheduling, reservations, and maintain accurate client records.
Collaborate with internal teams to ensure a smooth client experience.
Aisles & Abroad is a travel and hospitality service company that assists clients with bookings and coordination. They are a supportive, collaborative team with opportunities for growth and advancement.
Answer inbound customer calls and process new leads from phone, email, and online submissions.
Coordinate sales appointments, site visits, and follow-ups with customers throughout the service process.
Support permit applications, inspection coordination, and administrative tasks.
20four7VA is a virtual assistant services company that connects offshore independent contractors with clients worldwide. They offer a vibrant community, constant support, and various open roles with competitive rates.
Handle incoming customer requests via phone, email, and website with urgency and attention to detail.
Process, monitor, and manage critical customer shipments using the proprietary logistics management platform.
Communicate with customers and agents professionally and courteously while meeting team metrics.
Marken is a clinical and advanced therapy logistics provider within UPS Healthcare. As part of UPS, which employs over 500,000 people globally, it offers a rewarding culture and opportunities for growth.
Handle inbound calls with professionalism, resolving issues and answering inquiries.
Troubleshoot technical problems and document interactions accurately.
Upsell products and services while maintaining a positive customer experience.
MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across industries like healthcare, retail, and finance. With over 10,000 employees, we foster a culture of growth, learning, and diversity.
Manage end-to-end order fulfillment, export coordination, and claims resolution processes.
Serve as a critical connection between customers, sales teams, logistics partners, and internal supply chain functions.
Analyze service issues to identify trends, recommend improvements, and reduce future operational disruptions.
The partner company operates in the health and nutrition sector, focusing on customer satisfaction and operational excellence. It offers a supportive work environment with opportunities for professional growth and development.
Act as a liaison between clients and vendors to manage repair and maintenance needs.
Handle customer calls and emails, schedule services, and resolve inquiries in real-time.
Maintain accurate records in the platform and provide support to team members.
Lessen is a tech-enabled property service provider that uses a platform to manage real estate services at scale. The company works with over 30,000 vendors, serves over 1 million properties, and is a venture-backed, privately held firm with offices in Scottsdale and Chicago.
Process internal and external customer inquiries via phone, email, and other channels, resolving issues and ensuring order accuracy.
Collaborate with sales, freight, and order management teams to de-escalate conflicts and provide timely solutions.
Maintain a proactive, problem-solving mindset in a fast-paced remote environment, multitasking across calls, emails, and meetings.
Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.
Answer incoming calls and provide exceptional customer service, including technical support and order processing.
Perform administrative support tasks such as generating reports, updating curriculum, and handling accounts receivable/payable.
Conduct occasional in-person Saturday training facilitation and assist with various projects as needed.
We are an innovative online contractor training company offering state-of-the-art training solutions. We are a small, tight-knit company that fosters remote, independent work and a collaborative environment.
Respond to customer inquiries about telecommunication plans and services.
Assist clients with products and issues, review accounts, and assess needs.
Resolve complaints, recommend solutions, and schedule appointments as needed.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they prioritize a team-oriented culture that values personal and professional development.
Provide administrative and operational support across client accounts, including report generation, document management, and order processing.
Serve as a primary point of contact for client inquiries, resolving issues through effective communication and collaboration.
Assist with project coordination, data analysis, and process improvement initiatives to ensure efficient fulfillment operations.
Scale Army Careers is a staffing firm that connects professionals with contract roles in logistics and operations. They offer remote opportunities and emphasize a collaborative, client-focused culture.
Support accounts as the operational point of contact between customers and internal service delivery teams.
Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers.
Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions.
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide.
Manage daily settlement pipeline and exception reporting for payment setup and clearing process.
Communicate with creditors and agencies to clear payment exceptions and uncleared payments.
Support acquisition of required documentation for payment remittance and maintain deposit account balances.
Beyond Finance helps Americans escape debt and achieve financial stability through personalized financial solutions. They have helped over 1 million clients and foster a collaborative, forward-thinking culture.