Source Job

Global

  • Answer inbound customer calls and process new leads from phone, email, and online submissions.
  • Coordinate sales appointments, site visits, and follow-ups with customers throughout the service process.
  • Support permit applications, inspection coordination, and administrative tasks.

Customer Service Administrative Support Scheduling CRM Microsoft Office

20 jobs similar to Customer Service & Operations Coordinator

Jobs ranked by similarity.

US

  • Respond professionally to client inquiries via phone, email, and other channels.
  • Maintain accurate customer records, coordinate appointments, and assist with service requests.
  • Perform data entry, prepare reports, and ensure timely resolution of client issues.

Winter Environmental is an award-winning environmental services company specializing in abatement, decommissioning, decontamination, demolition, remediation, and environmental cleanup solutions. Since 1987, the company has completed over 6,000 projects across regulated industries, maintaining a strong commitment to safety, quality, innovation, and exceptional client service.

Massachusetts

  • Answer incoming calls and provide exceptional customer service, including technical support and order processing.
  • Perform administrative support tasks such as generating reports, updating curriculum, and handling accounts receivable/payable.
  • Conduct occasional in-person Saturday training facilitation and assist with various projects as needed.

We are an innovative online contractor training company offering state-of-the-art training solutions. We are a small, tight-knit company that fosters remote, independent work and a collaborative environment.

  • Manage daily job scheduling using Simpro and coordinate technician schedules.
  • Handle customer inquiries professionally and maintain organized digital files.
  • Assist with basic Xero administration and follow up on outstanding invoices.

VA4U provides virtual administrative assistant services to businesses. They are a growing company with a supportive and collaborative culture.

Global

  • Handle video and audio intake calls, triaging and routing language service requests.
  • Coordinate on-demand and scheduled services while maintaining accurate records.
  • Deliver high-quality customer interactions and identify opportunities to strengthen client relationships.

The company provides professional language services to high-profile customers, coordinating on-demand and scheduled requests. It operates as a decentralized, remote organization that values independence, accountability, and customer-centricity.

$28–$35/hr
US

  • Serve as the primary point of contact for client questions and service inquiries, ensuring prompt and professional responses.
  • Coordinate with internal teams to track requests, resolve issues, and maintain accurate records in company systems.
  • Assist with onboarding, documentation, and administrative processes while protecting confidential information.

ApTask is a workforce solutions company that provides talent acquisition, staffing, consulting, and permanent placement services. It offers a remote work environment and a collaborative, growth-oriented culture.

$1,060–$1,150/mo
Global

  • Act as the first point of contact, creating a warm and professional experience for prospects and clients.
  • Manage scheduling, phone calls, emails, and client records in the firm's CRM and systems.
  • Support the team with administrative tasks and follow up on leads and networking events.

We connect talented individuals with remote job opportunities at US-based companies. We're a lifestyle company that ensures everyone has a fantastic time, earning Great Place to Work Certification every year since 2022.

US

  • Provide professional client support by managing inquiries, maintaining records, and coordinating administrative tasks.
  • Respond to client calls and emails, assist with billing, and prepare reports and correspondence.
  • Work independently in a remote environment to ensure a positive client experience.

A-Core Industrial Services provides concrete cutting, demolition, core drilling, and specialty construction services. Since 1974, they have served commercial and industrial clients across the US with a focus on safety, quality, and customer service.

$45,000–$65,000/yr
US

  • Coordinate scheduling requests, appointments, and reservations with accuracy.
  • Maintain detailed calendars and client records, ensuring clear communication via email and phone.
  • Provide general administrative support and collaborate with internal teams to meet scheduling needs.

Georgia Deidre is a company focused on scheduling and coordination services. It operates with a small, supportive team that values flexibility and growth in a remote environment.

US

  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
  • Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions.
  • Document customer interactions accurately in the CRM system and maintain detailed records of all transactions.

LesBaird Consulting LLC is a consulting firm that provides professional support services to help businesses improve efficiency and achieve sustainable growth. The company is a smaller or emerging firm that emphasizes clear communication, attention to detail, and a customer-focused mindset.

UK

  • Manage incoming leads and prepare customer estimates through CRM.
  • Provide exceptional customer service via phone, email, and social media.
  • Assist with general administrative tasks and maintain organized records.

Ysgol Dinas Brân is a secondary school in Llangollen, Wales, offering education to students. They are a small institution looking to grow their team with a part-time remote administrator.

  • Respond to client inquiries related to services, scheduling, and reservations
  • Assist with coordinating reservation details based on client needs and preferences
  • Provide clear updates, confirmations, and follow-ups

Georgia Deidre provides customer service and reservation coordination services. The company fosters a supportive and collaborative remote team environment with opportunities for growth.

US

  • Provide real-time phone and chat support to field technicians for work order changes and scheduling.
  • Monitor technician routes and capacity to optimize workforce and ensure timely service delivery.
  • Coordinate service locates, outages, and communicate between field teams and internal departments.

Jobgether is a company that uses an AI-powered matching process to connect candidates with jobs. The company is hiring on behalf of a partner, offering a remote opportunity with benefits and career development in a collaborative environment.

$45,000–$75,000/yr
US

  • Provide timely, professional support for client inquiries and service requests.
  • Coordinate scheduling, reservations, and maintain accurate client records.
  • Collaborate with internal teams to ensure a smooth client experience.

Aisles & Abroad is a travel and hospitality service company that assists clients with bookings and coordination. They are a supportive, collaborative team with opportunities for growth and advancement.

Global

  • Manage inbound and outbound customer calls, handle inquiries, and provide appropriate solutions.
  • Accurately document interactions and follow company scripts while maintaining professionalism.
  • Maintain a distraction-free workspace and perfect attendance during the initial training period.

Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies. They focus on creating opportunities for university students and recent graduates, offering structured training and ongoing coaching.

India

  • Schedule and coordinate day-to-day activities of healthcare workers.
  • Screen and hire caregivers, and communicate regularly with field staff.
  • Answer phone calls, provide excellent customer service, and prepare staffing reports.

Cloverleaf Care is a rapidly expanding healthcare services company based in the US. They have a positive culture with ten years of remote work expertise, valuing employee input and respect.

$17–$20/hr
US

  • Act as the first point of contact in our call center, handling incoming calls, emails, texts, and web chat inquiries from customers and service providers.
  • Assist customers with booking, canceling, and rescheduling services, and help service providers with work order and policy questions.
  • Troubleshoot software issues and work as part of a fully remote team, utilizing technology for communication, training, and meetings.

Qleen makes it easy for homeowners to automate chores from house cleaning to yard maintenance, window cleaning, and pool maintenance using vetted providers and an online booking system. We are a growing company that values detail, self-management, and quality in our remote team members.

US

  • Respond to customer inquiries via phone, email, chat, or other channels in a timely and courteous manner.
  • Resolve customer issues efficiently while maintaining high satisfaction and documenting interactions accurately.
  • Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction scores.

Sagility combines industry-leading technology and healthcare domain expertise to optimize the member/patient experience through clinical, case management, and analytics services. With over 25,000 employees across 5 countries, the company fosters a culture of customer-centric support and professional growth.

$19–$28/hr
US

  • Answer incoming calls, schedule appointments, and pre-register new patients with accurate insurance and personal information.
  • Triage calls to appropriate personnel, manage voicemail queues, and reschedule cancellations to maintain patient flow.
  • Maintain a ONETeam mindset by upholding core values (Positivity, Productivity, and Professionalism) and completing required training on privacy and safety standards.

APDerm is a dermatology practice focused on providing high-quality patient care. The company fosters a culture built on positivity, productivity, and professionalism, with a commitment to equal opportunity and inclusive benefits.

Global

  • Manage daily administrative tasks, maintain records, and assist with project coordination.
  • Handle customer inquiries, schedule estimates, and coordinate calendars.
  • Create invoices, track payments, and keep CRM data updated.

We are a growing residential painting company providing quality painting services to homeowners. We are a small, close-knit team that values organization, communication, and efficiency in our daily operations.

US

  • Answer inbound guest calls Monday–Friday, 9am–5pm, with a warm and professional tone.
  • Transfer callers to a booking specialist or schedule same-day/next-day calls.
  • Maintain a monthly missed-call rate under 12%, directly tied to a monthly bonus.

Bolt Farm Treehouse is building America's most iconic romantic luxury retreat brand, offering nature-immersed, high-experience stays. Backed by over 3,300 five-star reviews and 1 million followers, they are scaling from a flagship into a national portfolio.