Build and manage daily technician schedules and routing using field service management platforms.
Review incoming service requests and assign technicians based on urgency, skill set, and availability.
Resolve same-day scheduling conflicts and maintain accurate job information within operational systems.
They provide home services including plumbing, HVAC, and electrical to customers. They are a growing company with a focus on operational efficiency and customer satisfaction.
Coordinate roadside assistance for AAA Members by dispatching service providers and monitoring requests from start to finish.
Communicate with members, service providers, and fleet teams to ensure timely and accurate service delivery.
Resolve service issues, prioritize requests based on safety and operational factors, and meet dispatch performance goals.
AAA Club Alliance provides roadside assistance and other services to its members. They serve nearly 7.4 million members across 13 states and Washington D.C., and foster a culture of inclusivity and support.
Assigns service repair activities to SMA field resources and external Medium Voltage providers via the Salesforce Planning Board.
Monitors and adjusts service case priorities based on customer account status or service contract.
Ensures Medium Voltage issues are escalated to manufacturers before planning service repair activities.
SMA America develops innovative solar technology that simplifies and enhances photovoltaic systems. With a headquarters in Rocklin, CA, they offer a hybrid work model, competitive benefits, and a team-driven environment.
Provide positive and welcoming responses to client communications via phone and email.
Coordinate service tickets, dispatch onsite resources, and monitor workflow to ensure timely completion.
Triage tickets, audit completed work, and follow up on client updates using ConnectWise.
Intelligent Technical Solutions is a managed service provider offering IT support and services to clients. The company values cultural fit and provides a remote work environment with comprehensive benefits.
Answer incoming calls and schedule appointments using HouseCall Pro or similar software.
Handle overflow and after-hours customer inquiries professionally.
Maintain accurate customer records in CRM and support lead tracking.
Offshore Launch is a staffing agency that helps small business owners scale with top global remote talent. They are a people-centered agency focused on growth, development, and teamwork.
Coordinates field service operations from work order creation through billing readiness.
Dispatches technicians and manages work orders in Microsoft Dynamics 365 Field Service.
Supports both warranty service and hyperscale construction startup projects.
Texas AirSystems has been shaping the HVAC landscape in Texas for over four decades. With 500+ team members and seven offices statewide, the company partners with over 60 leading manufacturers to deliver custom, high-performance solutions.
Develops and optimizes weekly installation schedules for field teams to maximize efficiency.
Coordinates installer availability, qualifications, and locations with customer timelines.
Resolves scheduling conflicts and communicates updates to stakeholders.
Simon Hegele is a logistics and installation services company specializing in medical equipment. They operate with field installation teams across multiple states, fostering a collaborative and fast-paced work environment.
Manage inbound and outbound communications to resolve customer inquiries.
Connect with customers via phone, email, chat, or social media to resolve questions or concerns.
Track call related information for auditing and meet sales objectives.
TP is a leading global provider of digital business services, partnering with world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP prioritizes a culture of inclusion and diversity where every employee feels valued.
Own key operational support initiatives that directly impact patient care delivery and health plan compliance.
Complete critical data entry from internal care systems into health plan portals, trackers, and databases with exceptional accuracy.
Process and monitor care management program authorizations, reauthorizations, and disenrollments to ensure patients maintain continuous access to care.
Pair Team is a tech-enabled medical group that reimagines how Medicaid and Medicare serve underserved populations, delivering whole-person care through clinical, behavioral, and social support. They are one of the largest Enhanced Care Management providers in California, with a collaborative team of clinicians and technologists, and they have demonstrated a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
Coordinate schedules of remote and field technical resources and dispatch service requests.
Serve as primary point of contact for clients, monitor open tickets, and ensure SLA compliance.
Support end-users with same-call resolution and escalate technical issues as needed.
CyberSheath is a rapidly growing Security and IT Managed Services Provider focused on delivering cybersecurity services to the Defense Industrial Base. They integrate compliance and threat mitigation to eliminate redundant security practices, and seek self-motivated, independent problem solvers to join their upward trajectory.
Respond professionally to client inquiries via phone, email, and other channels.
Maintain accurate customer records, coordinate appointments, and assist with service requests.
Perform data entry, prepare reports, and ensure timely resolution of client issues.
Winter Environmental is an award-winning environmental services company specializing in abatement, decommissioning, decontamination, demolition, remediation, and environmental cleanup solutions. Since 1987, the company has completed over 6,000 projects across regulated industries, maintaining a strong commitment to safety, quality, innovation, and exceptional client service.
Manage daily office operations, customer service workflows, scheduling, dispatch coordination, and compliance activities.
Oversee project timelines, job costing, and operational performance metrics to identify risks and improvements.
Coordinate subcontractor activities, maintain records in field service platforms, and support hiring and onboarding processes.
The company is a service-based business that partners with Jobgether for recruitment. It is a growing organization with a focus on operational efficiency and a remote work culture.
Respond timely to customer inquiries via phone, email, and chat, researching issues and providing workable solutions.
Assist with scheduling, insurance questions, medication requests, and general information, building customer trust.
Thrive in a remote environment by maintaining a consistent workspace, ensuring security, and using available resources effectively.
Carenet Health pioneers advancements in healthcare consumer journeys, interacting with 1 in 3 Americans daily. For over 30 years, they have combined human touch with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust and accountability.
Answer incoming calls and provide exceptional customer service, including technical support and order processing.
Perform administrative support tasks such as generating reports, updating curriculum, and handling accounts receivable/payable.
Conduct occasional in-person Saturday training facilitation and assist with various projects as needed.
We are an innovative online contractor training company offering state-of-the-art training solutions. We are a small, tight-knit company that fosters remote, independent work and a collaborative environment.
Serve as primary point of contact, managing inbound and outbound communications to resolve inquiries efficiently.
Handle confidential customer information sensitively and aim to resolve issues on the first call.
Upsell if required and track call information for auditing and reporting purposes.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations. With a global workforce of 500,000 across 300 languages, they prioritize a culture of inclusion and diversity.
Provide virtual support to clients via Zoom and phone appointments to understand their needs and offer timely assistance.
Assist clients with applications, enrollments, policy updates, and related documentation.
Develop communication, product knowledge, and leadership capabilities through structured training and mentorship.
This company provides virtual customer service support for clients to understand their benefits. It is a remote-first organization that offers comprehensive training and mentorship programs.
Maintain awareness of product updates and processes to provide exceptional customer service.
Interact with prospects and customers via calls, email, and chat to create and maintain relationships.
Document issues and escalate concerns using a ticket system while assisting with Tier 1 troubleshooting.
Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication for people with aphasia and other speech impairments. They are a leader in AAC technology and a fast-paced, goal-oriented employer focused on improving communication outcomes.
Provide responsive and professional support to insurance agents and carriers via phone, email, and chat.
Review and process policy documentation including applications, binders, and endorsements.
Maintain accurate records in CRM systems and collaborate with internal teams for high-quality service.
The company provides commercial auto insurance support and services to a nationwide network of insurance professionals. They operate in a fast-paced remote environment and emphasize customer service and operational excellence.
Provides remote first-tier helpdesk support via phone, chat, and self-service.
Troubleshoots technical issues and guides customers to resolution.
Documents interactions in CRM and follows up to ensure satisfaction.
Mercury Insurance helps people reduce risk and overcome unexpected events through insurance products. With over 60 years of experience, the company fosters a culture of inclusion, growth, and teamwork, and was recently recognized as one of America's Best Midsize Employers for 2026.
Provide courteous, professional assistance to patients via phone, email, and chat, addressing inquiries and troubleshooting issues.
Educate customers on Cadence technology features and benefits to maximize device usage.
Execute patient engagement and retention initiatives, document interactions, and escalate concerns to care teams.
Cadence is a clinical AI company automating the treatment of chronic disease. Serving over 100,000 patients with 20+ health system partnerships, it's a TIME Top 100 HealthTech and LinkedIn Top Startup.