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• Build and manage daily technician schedules and routing using field service management platforms.
• Review incoming service requests and assign technicians based on urgency, skill set, and availability.
• Resolve same-day scheduling conflicts and maintain accurate job information within operational systems.

They provide home services including plumbing, HVAC, and electrical to customers. They are a growing company with a focus on operational efficiency and customer satisfaction.

• Assigns service repair activities to SMA field resources and external Medium Voltage providers via the Salesforce Planning Board.
• Monitors and adjusts service case priorities based on customer account status or service contract.
• Ensures Medium Voltage issues are escalated to manufacturers before planning service repair activities.

SMA America develops innovative solar technology that simplifies and enhances photovoltaic systems. With a headquarters in Rocklin, CA, they offer a hybrid work model, competitive benefits, and a team-driven environment.

• Lead end-to-end architecture and solution design of Dynamics 365 Field Service implementations.
• Translate business requirements into functional and technical specifications.
• Configure and optimize Field Service modules including booking rules, SLAs, and service workflows.

This position is listed on behalf of a partner company that manages all applications. The partner seeks a Dynamics 365 CE Field Service Consultant/Architect in India to lead design and delivery of advanced Field Service solutions.

• Coordinate work orders with vendors, onsite teams, and stakeholders to ensure timely delivery.
• Track, document, and submit work orders for billing while monitoring performance against SLAs and KPIs.
• Communicate status updates to stakeholders and ensure compliance with operational procedures and quality standards.

New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a team-oriented culture that prioritizes personal and professional development and inclusion.

• Own day-to-day office operations including call center performance, follow up, scheduling/dispatch, cash collection, compliance, and administrative workflows.
• Track project/job timelines from booking through completion and invoicing, flagging jobs at risk of slipping, and monitor job costing and margin.
• Manage subcontractor coordination, maintain records in HouseCall Pro or equivalent CRM/FSM platform, and support hiring and onboarding processes.

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

• Coordinate and manage multiple projects from initiation to close-out, ensuring timely delivery within scope and budget.
• Create and maintain detailed project schedules, monitor progress, and communicate updates to stakeholders.
• Identify and mitigate project risks, collaborate with teams and vendors, and provide administrative support.

Shermco provides electrical services and solutions. As an equal opportunity employer with a drug-free workplace, they value diversity and safety.

• Answer incoming calls and schedule appointments using HouseCall Pro or similar software.
• Handle overflow and after-hours customer inquiries professionally.
• Maintain accurate customer records in CRM and support lead tracking.

Offshore Launch is a staffing agency that helps small business owners scale with top global remote talent. They are a people-centered agency focused on growth, development, and teamwork.

• Manage daily office operations, customer service workflows, scheduling, dispatch coordination, and compliance activities.
• Oversee project timelines, job costing, and operational performance metrics to identify risks and improvements.
• Coordinate subcontractor activities, maintain records in field service platforms, and support hiring and onboarding processes.

The company is a service-based business that partners with Jobgether for recruitment. It is a growing organization with a focus on operational efficiency and a remote work culture.

• Manage daily job scheduling using Simpro and coordinate technician schedules.
• Handle customer inquiries professionally and maintain organized digital files.
• Assist with basic Xero administration and follow up on outstanding invoices.

VA4U provides virtual administrative assistant services to businesses. They are a growing company with a supportive and collaborative culture.

• Manage post-PTO service requests requiring site visits from intake through scheduling and execution readiness.
• Triage cases, define scopes of work, select service resources, and maintain accurate case pipelines in Salesforce.
• Communicate with customers proactively, review partner quotes and invoices, and collaborate with internal teams to resolve blockers.

Palmetto is a leading clean tech company accelerating the transition to a clean energy future through innovative software, financial products, and services for whole home electrification. We foster a promote-from-within culture with unlimited PTO, medical, dental, vision, paid parental leave, and retirement plans, prioritizing people, planet, and profit.

• Provide positive and welcoming responses to client communications via phone and email.
• Coordinate service tickets, dispatch onsite resources, and monitor workflow to ensure timely completion.
• Triage tickets, audit completed work, and follow up on client updates using ConnectWise.

Intelligent Technical Solutions is a managed service provider offering IT support and services to clients. The company values cultural fit and provides a remote work environment with comprehensive benefits.

• Lead end-to-end solution design for D365 service operations, including Field Service, Customer Service, and Project Operations, translating client needs into scalable systems.
• Drive client requirements and partner with leadership and Microsoft teams to shape service operations solutions, including AI-assisted capabilities.
• Manage solution architecture delivery, risk assessment, and design reviews while supporting sales through demonstrations and proposals.

Ludia Consulting is a fast-growing consulting firm specializing in Microsoft Dynamics 365 Physical Operations. They foster a family-oriented culture that encourages team growth through community involvement and knowledge sharing.