Build and manage daily technician schedules and routing using field service management platforms.
Review incoming service requests and assign technicians based on urgency, skill set, and availability.
Resolve same-day scheduling conflicts and maintain accurate job information within operational systems.
They provide home services including plumbing, HVAC, and electrical to customers. They are a growing company with a focus on operational efficiency and customer satisfaction.
Coordinates field service operations from work order creation through billing readiness.
Dispatches technicians and manages work orders in Microsoft Dynamics 365 Field Service.
Supports both warranty service and hyperscale construction startup projects.
Texas AirSystems has been shaping the HVAC landscape in Texas for over four decades. With 500+ team members and seven offices statewide, the company partners with over 60 leading manufacturers to deliver custom, high-performance solutions.
Manage and communicate team rota schedules at least six weeks in advance, proactively covering absences to maintain service continuity.
Build strong relationships with service team managers and specialists to align operational goals, including health and safety and flask optimization.
Provide data and reports on health and safety, driving compliance, and fleet performance, sharing insights with stakeholders and customers.
Genus is an agricultural biotechnology pioneer that partners with farmers to improve animal genetics and sustainably nourish the world. A global FTSE 250 company headquartered in the UK with over 3,000 employees, it fosters a culture of respect, openness, and fairness.
Coordinate preparation and availability of equipment, tools, products, and spares based on job requirements and technical plans.
Optimize asset utilization by aligning with AMO capacity, inventory availability, and supply chain capabilities.
Support planning and execution of service delivery operations to ensure timely and efficient job completion.
Baker Hughes is transforming the future of energy by developing and deploying industry-leading technologies and services. With operations in over 120 countries and a century of innovation, we foster a collaborative environment focused on operational excellence, safety, and continuous improvement.
Manage field schedules and dispatch timelines for installation and maintenance work across Australian sites.
Perform on-site installations of camera hardware and conduct scheduled and reactive maintenance visits.
Troubleshoot system issues in the field and provide on-call support on a rotating basis.
Pano AI is the leader in AI-powered wildfire detection and intelligence, helping fire professionals detect, respond to, and contain wildfires faster and more safely. We are a team of more than 175 people working in a hybrid-remote environment across North America and Australia, with headquarters in San Francisco.
Coordinate staffing across multiple lines of business to align with service goals and optimize schedule coverage.
Maintain agent records, short-term forecasts, and produce workforce management performance reports.
Facilitate weekly meetings with supervisors and manage the Shift Bid process as business needs arise.
Golden Pet Brands is a pet food company dedicated to creating a world where pets live longer, healthier lives from their very first meal. They foster a culture of ownership, customer focus, and long-term thinking, with a team that values collaboration and celebrates their people.
Oversee intraday management of scheduling and real-time workload to meet service level goals.
Develop the WFM team and collaborate with department managers on staffing and efficiency strategies.
Lead staffing reviews and balance workloads between weekly scheduling and daily operations.
Lumicera Health Services is an innovative specialty pharmacy focused on transparency and stewardship. They foster a creative and diverse work environment as part of Navitus.
Manage and improve workload allocation and tracking processes for USPS product acceptance and support contact centers.
Monitor workload volumes, queue activity, and staffing utilization to support effective resource allocation across multiple centers.
Develop reports, dashboards, and summaries to provide visibility into performance and drive operational efficiency.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, serving the defense, space, healthcare, and energy sectors. Headquartered in Tysons, Virginia, the company focuses on agility and collaboration to help federal agencies navigate complexity and outpace change.
Coordinate scheduling requests, appointments, and reservations with accuracy.
Maintain detailed calendars and client records, ensuring clear communication via email and phone.
Provide general administrative support and collaborate with internal teams to meet scheduling needs.
Georgia Deidre is a company focused on scheduling and coordination services. It operates with a small, supportive team that values flexibility and growth in a remote environment.
Lead the operational execution of field service delivery, translating high-level strategies into concrete field-level plans.
Own the "Golden Triangle" of service delivery: speed, cost, and quality, setting targets and monitoring performance.
Directly manage and mentor Dispatch Operations Leaders and partner fulfillment support teams to ensure safety and compliance.
Omnidian is a fast-growing Series C tech-enabled service company that revolutionizes performance assurance for distributed solar and energy storage. It is a certified B Corp headquartered in Seattle, with a culture focused on collaboration, sustainability, and employee growth.
Coordinate and manage scheduling requests using established processes and systems.
Gather and organize client information to support accurate service coordination.
Communicate updates, confirmations, and follow-ups in a timely and professional manner.
We provide structured coordination services to clients, ensuring smooth scheduling and communication. Our team is supportive and collaborative, with opportunities for growth and a fully remote environment.
Onboard new carriers and owner-operators by collecting and reviewing compliance documents.
Communicate directly with drivers, dispatchers, and brokers to manage rate confirmations and document flow.
Support dispatch operations with accuracy and consistency in a fast-paced environment.
American Logistics Authority is a company in the trucking and logistics industry, managing a network of trucking companies and owner-operators. They are a growing organization offering a remote, long-term opportunity with a focus on compliance and operations support.
Coordinate and adjust caregiver schedules throughout the day to ensure seamless service delivery.
Manage same-day schedule changes and care requests while responding to caregiver and client communications in real time.
Collaborate with the operations team to maintain accurate documentation and resolve urgent issues as they arise.
Tandem Care provides targeted care and on-demand services to clients in need of home care support. They foster a collaborative, fast-paced team environment where ownership and responsiveness are key to keeping operations running smoothly.
Assigns service repair activities to SMA field resources and external Medium Voltage providers via the Salesforce Planning Board.
Monitors and adjusts service case priorities based on customer account status or service contract.
Ensures Medium Voltage issues are escalated to manufacturers before planning service repair activities.
SMA America develops innovative solar technology that simplifies and enhances photovoltaic systems. With a headquarters in Rocklin, CA, they offer a hybrid work model, competitive benefits, and a team-driven environment.
Provide project coordination and PMO support across staffing, hiring, onboarding, and workforce mobilization.
Develop and maintain project plans, schedules, dashboards, and risk registers to track progress.
Coordinate high-volume recruitment activities and ensure alignment across multiple stakeholders.
A partner company provides project coordination and PMO support for large-scale federal infrastructure programs. The organization operates remotely and focuses on mission-critical government initiatives.