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Problem Solving
Key Responsibilities:
- Resolve customer email requests with accuracy and timeliness.
- Assist with technical issues and represent customer needs to Engineering.
- Support new agency setup and manage offboarding processes.
Qualifications:
- High school diploma or equivalent experience.
- 1 year in a high-volume customer contact environment preferred.
- Emerging ability to apply analytical and critical thinking skills.
Compensation & Benefits:
- Competitive cash compensation.
- Comprehensive health plans.
- Generous PTO and 401k match.
Location & Culture:
- Remote role within the United States.
- Diverse team of builders and entrepreneurs.
- Equal opportunity employer with core values guiding decisions.
Pie Insurance
Pie Insurance empowers small businesses by making commercial insurance affordable and easy through technology. The company is a diverse team of builders and entrepreneurs guided by core values.