Serves as direct contact between partner, PM, PMO office, Sales, Sales Operations and clients to coordinate all business requirements.
Works with Project Manager and Client Experience stocking team to manage product needs, availability and delivery.
Manages all aspects of the product delivery including tracking, scheduling deliveries and managing returns back to partner warehouse.
Connection calms the confusion of IT by guiding the connection between people and technology. The team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions.
Trains to perform duties of an Inside Account Manager, providing proactive direct sales support.
Establishes, builds, and maintains strategic relationships with clients and partners.
Provides customer quotes, manages proposals, and follows up on opportunities.
Connection guides the connection between people and technology, helping customers manage warehouse inventory, equip their workforce, or secure their data. Their team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions.
Process orders by managing and working through the assigned case queue.
Provision new and existing customer accounts across multiple platforms for various products.
Resolve issues related to purchases or provisioning in coordination with the appropriate internal teams.
Turnitin is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Processes orders via phone, fax, or e-mail, providing pricing and availability.
Researches and resolves customer inquiries, expediting order deliveries.
Fosters open communication and champions change to improve service levels.
Legrand is the global specialist in electrical and digital building infrastructures. They offer solutions for residential, commercial, and data center markets and are a global, publicly traded company.
Deliver exceptional customer service while supporting customers throughout their shopping journey.
Handle a wide range of customer inquiries, including product recommendations, order status, and returns.
Master all operational procedures to ensure efficient and accurate support.
Margaux is a footwear brand rooted in friendship, collaboration, and community. They launched in 2015 and offer a modern footwear wardrobe for women. They design in New York and handmade in Spain.
Support business development efforts by researching potential clients and maintaining prospect lists.
Assist with client outreach, follow-ups, and proposal preparation.
Help manage and update company social media accounts and online presence.
We are a fast-growing U.S.-based facilities management company managing repair and maintenance operations for national clients. We work with a network of vendors across the U.S. and a remote operations team internationally.
Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation.
Clipboard's mission is to uplift as many communities as possible through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, it's a remote-first team of over 1,000 people and a top Y-Combinator company, profitable since 2022.
Monitor client inventory in Machinify and client systems, perform requirements gathering, and implement processes to resolve client issues.
Enter, track, and follow up on tickets to ensure timely resolution for client production issues and support internal Operations teams through regular meetings.
Support client invoicing and reconciliation processes, generate client reporting, and act as a liaison between clients and internal IT/Operations teams.
Machinify is a healthcare intelligence company that specializes in AI-powered solutions for payment integrity and cost management across the healthcare payment continuum. The company is a digital-first organization with a culture that empowers employees to do their best work in a flexible and trusting environment.