Administer Jira Software, Jira Service Management, and Confluence in a cloud environment.
Configure and support JSM service desk projects, manage user permissions, and build automation rules.
Provide user support, maintain governance, and contribute to platform hygiene.
HealthEdge is a leading healthcare SaaS company delivering modern, cloud-native solutions that transform how health plans operate. With a global workforce spanning the US, India, Philippines, Mexico, and the UK, the company's Business Technology team powers the tools that keep HealthEdge running at scale.
Design, administer, and optimize Jira, Confluence, and Jira Service Management environments to support business and engineering teams.
Develop automation rules, scripts, and integrations with third-party platforms like GitLab, Slack, and Google Workspace to streamline processes.
Provide technical guidance, training, and mentorship to maximize adoption of Atlassian tools across the organization.
Our partner is a technology company focused on optimizing Atlassian ecosystems for business-critical operations. They foster a collaborative, innovation-driven culture with minimal bureaucracy, strong autonomy, and a remote-first approach.
Lead strategy and operations for enterprise collaboration, messaging, and voice platforms including Google Workspace, Zoom, Webex, and RingCentral.
Manage a distributed team of engineers, focusing on service reliability, user experience, and automation.
Drive transition from legacy email to a Google Workspace-centered model, reducing operational toil.
CrowdStrike is a global cybersecurity leader that protects organizations with an AI-native platform. They are a large, mission-driven company with a culture of innovation, flexibility, and responsible AI adoption.
Manage endpoint devices, IT help desk, and SaaS tooling for a fully remote startup.
Own user provisioning, access management, and security policy enforcement across macOS and Windows.
Develop documentation and collaborate on infrastructure projects to support company scaling.
Aquia is a Veteran-founded digital services firm that helps the government modernize and secure its systems and processes. Recognized as the '#1 Best Remote Startup to Work For in 2025' and a certified 'Great Place to Work' for five years, the company prioritizes outcomes over outputs and supports work that benefits millions of Americans.
Handle and resolve daily tickets in Jira Service Management, providing technical support via Service Desk and Slack.
Conduct onboarding and offboarding, managing user accounts, equipment, and access to corporate systems.
Maintain knowledge base, monitor equipment, and participate in strategic IT projects with a focus on customer service.
Plata Card is a fintech company focused on innovative financial solutions. They have a supportive, high-tech team that values creativity and open communication, with offices in Georgia, Serbia, and Kazakhstan.
Act as a trusted technical advisor to customers, solving complex email flows, migrations, security, and user management issues.
Create and deliver best practices, tutorials, and technical presentations for diverse stakeholders.
Support the sales team as the technical expert on customer-facing calls and video conferencing.
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for business growth and innovation. With decades of multicloud experience and specializations in Kubernetes, GenAI, and CloudOps, we are an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving over 4,000 customers worldwide.
Maintain proficiency in Atlassian toolsets, onboard customer applications, and respond to service desk requests.
Configure projects, permissions, workflows, and automate processes to improve customer efficiencies.
Communicate with customers and team members to deliver solutions and best practices, while recording work and time.
The Adaptavist Group is a global family of companies that helps businesses improve through enterprise software and services across ecosystems like Atlassian and AWS. With a trusting, remote-first culture and a focus on flexibility, they support their employees with generous benefits and a diverse, inclusive environment.