Renewals Representative

Role Summary:

• This is a quota-carrying overlay sales role partnering with Account Managers to achieve renewal and expansion goals.
• Focus on renewal rate, ACV, and billings targets while enabling expansion motions.

Key Responsibilities:

• Collaborate with Account Managers to divide and conquer and maximize NRR.
• Maintain strong customer relationships, identify renewal risks, and coordinate with teams.
• Manage end-to-end renewals process and maintain accurate forecast in SFDC.

Qualifications:

• Bachelor's degree in Business or equivalent; 1-3+ years in renewal account management or sales.
• Familiarity with Salesforce, Outreach, Excel, Power BI, and Outlook.
• Excellent communication, negotiation, and interpersonal skills.