Source Job

Canada

  • Provide expert technical support for financial software, troubleshooting issues via phone, chat, and email.
  • Guide customers on accounting best practices, including chart of accounts, financial reporting, and month-end closing.
  • Collaborate with internal teams to improve support processes and customer outcomes.

Technical Support Accounting QuickBooks Troubleshooting Communication

20 jobs similar to Technical Support Specialist - Financials

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United States

  • Process and verify vendor invoices and prepare customer invoices with accuracy.
  • Monitor accounts receivable, follow up on payments, and reconcile balances.
  • Perform bank reconciliations, support month-end closing, and ensure compliance with accounting procedures.

This company is seeking a detail-oriented finance professional to manage accounts payable and receivable processes. The organization promotes a flexible, fully remote work environment and values inclusivity, but its size and employee culture are not specified.

US

  • Assist customers via phone, chat, and email with accounting, payroll, and software-related questions.
  • Troubleshoot issues and guide users through product features in a fast-paced environment.
  • Maintain accurate records and communicate feedback to support product improvements.

US

  • Manage accounts payable and receivable processes, including invoice verification and payment scheduling.
  • Reconcile account balances and resolve invoice discrepancies and payment issues.
  • Prepare financial reports, assist with month-end closing, and support internal and external audits.

Advekit is an innovative technology and business solutions company delivering exceptional services with a culture of collaboration and integrity. They are a growing organization committed to professional growth in a flexible remote work environment.

US

  • Provide professional customer support through phone, email, and other communication channels.
  • Maintain accurate customer and financial records and assist with billing, reconciliation, and payment processing.
  • Collaborate with internal teams to resolve customer and operational matters and identify opportunities for improvement.

$90,000–$95,000/yr
US

  • Manage client accounting activities, including monthly financial reporting and budgeting.
  • Partner with internal teams to ensure accurate reconciliations and financial data integrity.
  • Communicate regularly with clients, providing guidance during audits and financial reviews.

The partner company provides accounting services and financial guidance to a diverse client portfolio. It offers a collaborative remote work culture focused on professional growth and employee support.

$30–$39/hr
United States

  • Manage full-cycle accounting for a diverse portfolio of clients, including AP/AR, journal entries, reconciliations, and financial reporting.
  • Support client onboarding and maintain strong relationships through clear communication and proactive financial insights.
  • Collaborate with experienced finance leaders to improve processes and adopt modern financial technologies.

Jobgether uses AI-powered matching to connect candidates with hiring companies, ensuring fast and objective application reviews. They offer a remote work environment with a team-oriented culture focused on collaboration and professional development.

$65,000–$90,000/yr
US

  • Record cash receipts, credit card statements, invoices, and disbursements, and perform bank and brokerage reconciliations.
  • Manage accounts payable and receivable, maintain vendor and client information, and record payroll expenses.
  • Prepare financial reports, support client relationships, and participate in team meetings and project management.

FFO is a premier family office and business management company for ultra-wealthy individuals, families, and their advisors. It is a boutique, independent firm within the Focus Financial Partners network, known for a collaborative and entrepreneurial culture.

Global

  • Manage essential financial operations, including bank reconciliations and bookkeeping, for a portfolio of clients.
  • Prepare financial reports, handle tax filings, and ensure compliance with accounting standards.
  • Collaborate with internal teams and clients using QuickBooks Online to deliver high-quality accounting support.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They operate as a remote-first organization focusing on efficient and fair recruitment processes.

Canada

  • Lead monthly, quarterly, and annual financial close processes with accurate reporting.
  • Design and implement internal controls to reduce risk and ensure compliance.
  • Manage audits, tax obligations, and cross-functional collaboration for scalable growth.

Our partner is a rapidly growing, technology-driven organization. They foster a collaborative environment with cross-functional teams and emphasize process optimization through automation and AI tools.

Global

  • Prepare and maintain financial records, journal entries, and general ledger reconciliations.
  • Process accounts payable and accounts receivable transactions and perform monthly close activities.
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Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for healthcare facilities. It leverages a global network to provide tailored staffing solutions for clients.

$91,250–$102,200/yr
Canada

  • Build and implement regulatory reporting frameworks and financial controls.
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  • Collaborate with Finance, Risk, and Operations teams to improve data quality and reporting processes.

The company is a financial services organization focused on building scalable regulatory reporting and compliance frameworks. It is a remote-first, high-growth environment with a collaborative, trust-based culture.

$26,063–$38,850/yr
Canada

  • Provide personalized guidance on credit strategies and lending products to meet customer needs.
  • Manage inbound calls, process credit transactions, and resolve complex situations efficiently.
  • Maintain knowledge of consumer banking products, credit practices, and regulatory compliance.

A financial services company specializing in credit and lending solutions, providing expert guidance to clients. The company fosters a customer-focused, collaborative environment with opportunities for professional growth and development.

United States

  • Record and classify financial transactions using accrual accounting principles.
  • Assist with invoicing, accounts payable, bank reconciliations, and payroll processing.
  • Support financial reporting and process improvements in a growing remote environment.

Jobgether uses AI-powered matching to connect candidates with job opportunities. They operate a remote-first platform that processes applications and shares top candidates with hiring companies.

  • Answer inbound calls and emails with a professional attitude, adapting communication style to each customer's situation.
  • Resolve billing questions, payments, and account maintenance as the single point of contact for problem-solving.
  • Troubleshoot and guide customers through WEX online platforms and mobile applications while multitasking multiple systems.

WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing fleets, and streamlining payments. With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, tailoring services to meet unique business needs.

US

  • Process a high volume of vendor invoices accurately and in accordance with company policies.
  • Prepare and process electronic payments, ACH transactions, wire transfers, and check disbursements.
  • Assist with monthly, quarterly, and annual financial close activities.

Apollo Answering Service provides answering services and financial operations support. The company values integrity, accountability, innovation, and collaboration, and offers a remote work environment with a comprehensive benefits package.

$70,000–$80,000/yr
US

  • Partner with the Controller to strengthen month-end close processes and ensure timely financial reporting.
  • Prepare journal entries, reconcile general ledger accounts, and support regulatory compliance.
  • Process vendor invoices, employee reimbursements, and corporate card transactions with accuracy.

AnswersNow is pioneering the future of autism therapy through a virtual ABA therapy platform designed to be accessible and effective for families. The company operates a fully remote team and values flexibility, inclusivity, and meaningful impact.

$75,000–$80,000/yr
US

  • Provide advanced functional and technical support for customers using Versapay's ERP integrations, including NetSuite, Sage Intacct, and Microsoft Dynamics.
  • Troubleshoot complex integration, payment processing, and accounting issues while collaborating with Product, Engineering, and Customer Success teams.
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Versapay automates accounts receivable to improve cash flow for businesses. With over 10,000 customers and 5M+ companies on its platform, the company processes over 110M transactions and $257B annually.

US 4w PTO

  • Assist customers through chat, email, and phone to resolve issues efficiently.
  • De-escalate challenging situations and provide timely, customer-focused resolutions.
  • Collaborate with internal teams to share feedback and improve processes.

Green Filing provides digital platform solutions for legal services. The company fosters a supportive, collaborative, and remote-friendly culture.

$47,500–$79,000/yr
Canada

  • Process and monitor accounts payable, receivable, credit, and collections to ensure accurate financial transactions.
  • Coordinate project site payments and prepare reports for regulatory compliance and stakeholder inquiries.
  • Support financial system user setup and maintain training documentation for accounting procedures.

Alimentiv is a clinical research organization specializing in gastrointestinal and autoimmune diseases. They operate across multiple locations and emphasize a culture of accuracy and collaboration with a dedicated team.

US

  • Spend approximately 95% of your time delivering exceptional customer service via phone, live chat, and email.
  • Apply problem-solving abilities to assist customers with software support for accounting, payroll, and tax-related inquiries.
  • Work independently for about 80% of the day while collaborating remotely with team members and attending meetings.

Patriot Software is a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, they foster a high-trust environment where ideas move quickly and quality matters.