Lead ServiceNow CRM implementations for telecommunications customers, applying industry knowledge to accelerate adoption and drive measurable business outcomes
Translate telco-specific business challenges — such as customer churn, order fallout, service assurance, and B2B/B2C complexity — into effective CRM solution designs
Serve as a trusted advisor to telco customers, connecting their operational priorities to ServiceNow platform capabilities
Lead and architect complex ServiceNow CRM implementations. Own delivery quality and customer outcomes end-to-end.
Partner with sales teams on pre-sales pursuits. Scope engagements, develop implementation strategies, and build customer confidence.
Create and present compelling solution designs, project scopes, and delivery roadmaps for prospective customers.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. They connect people, systems, and processes via their intelligent cloud-based platform, serving over 8,100 customers, including 85% of the Fortune 500®.
Engage with stakeholders to understand their goals and challenges, providing expert advice.
Design end-to-end solutions using ServiceNow Industry products that align with business requirements.
Proactively analyze the current state and identify new options for improving ways of working.
ServiceNow is a global market leader in cloud computing, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Own and maintain CoE standards, configuration policies, and naming conventions specific to the ServiceNow CRM platform.
Participate in solution design reviews for new CSM, SOM, FSM and Industry Solution requirements, ensuring proposed configurations follow low-code-first principles and adhere to CoE architectural standards.
Design and deliver role-based training programs for ServiceNow CRM end users, covering agent workspaces in CSM, sales workflows in SOM, and dispatch and scheduling in FSM.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Guide the implementation team responsible for deploying our VoIP solutions.
Optimize processes, enhance customer satisfaction, and scale the team to meet future demands.
Shape the efficiency and effectiveness of our implementation strategies.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
You partner with our initial customers to drive product value
You develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value
You partner cross-functionally to translate business needs and product requirements into new solutions for customers
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They offer an intelligent cloud-based platform connecting people, systems, and processes to empower organizations.
Lead full lifecycle implementations for Knock CRM and OnSite solutions.
Partner with customers to understand their operations and challenges.
Collaborate with internal teams to ensure smooth execution.
RealPage provides software and data analytics to the real estate industry. They are committed to creating an inclusive environment for all employees and offer professional development opportunities.
Serve as the trusted point of contact for customers, beginning from the point of sale and extending through onboarding, project success, and renewals.
Work with customers to develop a plan that addresses business objectives that includes metrics and reporting to ensure success.
Provide consultative guidance to ensure business processes are modified to achieve objectives identified through the sales process.
Calix enables Broadband Service Providers (BSPs) of all sizes to transform their business. Their CSP customers are empowered to utilize real-time data and insights from Calix Cloud and platforms to simplify their businesses and deliver exceptional experiences.
Design, build, and operate the ServiceNow CRM Partner Advisory Board.
Primary technical advisor and solution design authority for strategic CRM technology partnerships.
Ensure partners can deeply integrate with, extend, and build agentic offerings on ServiceNow’s CRM platform.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company's cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Collaborate cross-functionally to resolve issues and ensure full renewals and expansion.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They connect candidates with employers, and internal teams manage the final hiring decisions.
Lead discovery workshops and technical demos that connect FSO and CRM solutions to real financial services challenges across the full customer journey.
Partner with sales to build pipeline, shape account strategy, and drive deals forward with domain credibility and technical depth.
Guide strategic programs in top accounts — roadmap alignment, customer journey sessions, and outcome-based value conversations with business and IT stakeholders.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.