Manager, Technical Account Manager (TAM)
Remote regions
USBenefits
Unlimited PTO
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TEAM LEADERSHIP & DEVELOPMENT:
- Hire, onboard, coach, and develop a team of Technical Account Managers
- Set clear expectations, goals, and career paths for TAMs
- Provide regular feedback, performance management, and mentorship
CUSTOMER IMPACT & STRATEGY:
- Oversee technical relationships for Monte Carlo’s largest enterprise customers
- Act as an escalation point for complex technical challenges
- Ensure consistent delivery of best practices
CROSS-FUNCTIONAL LEADERSHIP:
- Partner with Product and Engineering to bring customer insights
- Collaborate with Sales and Customer Success on account strategy
- Help define and improve TAM processes
Monte Carlo
Monte Carlo helps businesses rely on data + AI for competitive advantage, reliability has become a non-negotiable. They support some of the world's most prestigious companies to deliver trustworthy data + AI at scale and are backed by Accel, Redpoint Ventures, and Salesforce Ventures.