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Impact:
- Own end-to-end renewal execution including discovery, proposal development, pricing, contracting, and close.
- Drive customer expansion through upsell and cross-sell opportunities within existing accounts.
- Maintain accurate pipeline, renewal forecasts, and account health tracking in Salesforce.
What we look for:
- 3+ years in Account Management or Customer Success, ideally supporting LATAM financial institutions.
- Experience managing renewals and commercial conversations with quota responsibility.
- Fluency in Spanish and English; Portuguese a strong plus.
Life at TRM:
- High velocity, high ownership team focused on AI, national security, and fighting crime.
- Operates with urgency, adaptability, and creative problem-solving in a fast-moving environment.
- Distributed-first culture with hubs across multiple time zones and global collaboration.
TRM Labs
TRM Labs provides AI-powered intelligence solutions to help public and private sector agencies investigate and disrupt crime. The company is a Series C startup with $220M in total funding, backed by top investors, operating as a distributed-first team with hubs across the US, UK, and Singapore.