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CMDB Architecture & Design:
- Own and lead the CMDB data model strategy, including CI classes, relationships, and service models.
- Establish standards for CI class usage, naming conventions, and relationship patterns.
- Translate business and technical requirements into CMDB design artifacts.
Discovery, Integration & Automation:
- Serve as the CMDB discovery subject matter expert, owning standards and optimization strategy.
- Define and implement integration patterns between CMDB and external systems.
- Collaborate with teams on MID server strategy and performance tuning.
Data Quality, Governance & Compliance:
- Ensure CI data accuracy and integrity by validating discovered data and eliminating duplicates.
- Define and own CMDB data quality KPIs and implement controls to meet targets.
- Conduct regular data quality audits and drive remediation efforts.
Mercury Insurance
Mercury Insurance helps people reduce risk and overcome unexpected events through insurance products. It is a midsize employer recognized as one of America's Best Midsize Employers for 2026, with a culture that values diversity, inclusion, and teamwork.