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About the Role:
- Manage and expand customer accounts within the Self Service segment.
- Own a book of business focused on protecting revenue and driving upsell and cross-sell.
What You'll Do:
- Execute automated sales plays to serve a large customer base while maintaining NPS.
- Generate accurate sales pipeline and forecast using Salesforce.
- Collaborate with marketing on messaging and campaigns.
What We're Looking For:
- 2 years closing experience or 1+ years at a SaaS or CPaaS company with top performance.
- Comfort working with technical and business leaders.
- Analytical account development strategy using data to find opportunities.
Compensation & Benefits:
- Hourly pay ranges from $35.34 to $49.04 based on location.
- Eligible for healthcare, 401(k), paid time off, and parental leave.
- Remote-first culture with occasional travel for team meetings.
Twilio
Twilio is a cloud communications platform that enables businesses to embed messaging, voice, and email into their applications. The company serves hundreds of thousands of businesses and millions of developers worldwide, with a remote-first culture focused on connection and inclusion.