Manage a portfolio of assigned accounts and build long-term relationships.
Provide strategic guidance and ensure customers maximize their ROI.
Identify growth opportunities and negotiate renewal contracts.
Civitas Learning helps colleges and universities apply their vast student data to maximize institutional impact and improve student outcomes. They have an all-in-one Student Impact Platform which creates actionable insights, with adaptable analytics based on models built for each institution and higher education expertise.
Stay closely connected to school partners to support ongoing use of Diffit.
Help partners reach early milestones that set the foundation for long-term adoption.
Proactively check in with partners to understand goals, usage patterns, and opportunities to increase impact.
Diffit is an AI-powered platform helping educators instantly adapt and differentiate instructional resources for all learners. They create tools that save teachers time, support diverse learning needs, and help every student access grade-level material.
Partner with teams to deliver a unified customer experience, aligning execution with objectives and resolving issues efficiently.
Build and maintain strong relationships across all levels of customer and internal organizations, ensuring clear communication.
Coordinate the technical engagement between customer stakeholders and internal teams, ensuring alignment on priorities and deliverables.
Quantum Metric is a leader in digital analytics, helping organizations put customers at the heart of everything they do. The company captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands and has been named to multiple best workplaces lists.