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Client Success Manager - California

Trackforce πŸ›‘οΈπŸ’πŸŒ

You will be working directly with clients to retain and grow existing relationships and will help identify expansion opportunities. You will monitor and maintain client health scores monthly, developing and executing remediation and prevention plans for low-health customers. Act as the client’s internal advocate, collaborating with Product, Engineering, Finance, and other teams to address needs, resolve issues, and ensure alignment with client goals.